Alo

Initially, I had a very disappointing experience at the Miami Design District location. I felt that my concern was not handled professionally at the store level, and I left frustrated by the way the situation was managed.

However, after reaching out to Alo Customer Support, my case was reviewed carefully and a full refund was processed. The support team took the time to listen, follow up, and ultimately resolve the issue in a professional manner.

While I remain disappointed with my in-store experience and the way I was treated at that specific location, I appreciate the efforts of the corporate customer support team in finding a fair resolution.

Thank you to Alo Customer… read full review

I recently visited this Alo location in Miami...I was help by this tall guy name Diamond and he was wonderful and he really knew his product. There was this other person that I was trying to get to help me at first, and he really didn't wanted to help me with an attitude. When I asked another Alo employee who that guy was, they told me that he was the store manger. If it wasn't for Diamond, my friend and I would have left empty handed without making a purchase.

Emma went above and beyond 10/10 highly recommended I had a issue with Alo where I emailed them no response called them numerous amounts of time no answer try to live chat no reply but at the end of the day Emma came to to rescue and saved the day