About Spa by JW®
Spa by JW® offers a relaxing experience with a variety of treatments, including massages and facials. Guests can enjoy access to many amenities, such as the outside pool, mineral bath, sauna, and cold therapy, available throughout the day of their appointment. The staff, including attentive professionals, help create a peaceful atmosphere. Visitors often recommend arriving early to fully enjoy the surroundings and take advantage of the clean, well-maintained facilities. The spa area features a beautiful gym, a hot tub, steam room, and cold plunge, all designed for comfort. Guests can also relax by the spa pool, enjoying drinks, food, and the serene environment. Many visitors have praised their experiences, particularly highlighting massages. Alex has been noted for providing exceptional deep tissue massages that guests describe as the best they have ever had. The service, especially from staff like Nick, has been recognized for its quality, with guests appreciating the friendly and professional approach. Overall, the experience is highly recommended, with many planning to return for future visits.
My Fiancé and I were staying at the resort for the first time and I wanted a massage really bad. We both ended up booking massages at the same time and our experiences were equally amazing! Alex was my massage therapist. I've had many deep tissue massages over the years and this was by far one of the best. After we were done with our massages, we both utilized the sauna, steam rooms and cold plunges, followed by lunch at the adult only private spa pool. Chris took our orders for lunch and he was also wonderful. Our food and drinks were delicious. He went above and beyond to make sure we had everything that we needed. I would return for the massage alone, but having the...read full review
Very good spa experience. Amenities are nice and clean especially for being right off the beach. Hard to believe the best massage I ever had was at this hotel spa, but the therapist Alex was incredible. Best deep massage of my life. Shout to my man Nick for the 5 star hospitality and getting my appointment situated with him. Stellar young gent with some “hard to find these days” customer service skills.
Best service we received from our stay came from Nick at the front desk at the spa.
They need 100 more like him. Energetic, funny and professional and so nice to see a well kept young man that knows how to treat customers that are spending a lot of money. Most polite and engaging employee we talked to on property. Even bartenders weren’t as engaging. 10 out of 10 would go back just because of how good the experience was that he delivered. Thank you Nick!!