About Blue Moon Backyard & Pool Inc
Blue Moon Backyard & Pool Inc. has received highly positive reviews from their customers. The process of working with the company, from the initial design stage to the completion of the project, has been described as smooth and communicative. Customers have appreciated the constant updates and notifications regarding the different stages of construction, as well as the prompt response to any questions or concerns they had. The use of interactive software to visualize the final product was particularly helpful in making informed decisions. The company's employees, as opposed to contractors, were praised for their workmanship and dedication to completing the project on time. Recently, the company completed a 44 ft. pool, a sun deck, hot tub, and a 6 ft. walled lanai. Customers expressed great satisfaction with the quality, timeliness, and communication throughout each step of the process. The team was led patiently through planning and design, with project managers and support staff making frequent stops to monitor progress and keep clients informed. The contractors involved in excavation, concrete, walls, pumps, heaters, plumbing, gas lines, laminators, irrigation, birdcage, walkway, and extensive in-wall system work received praise for their professionalism and attention to detail. Blue Moon also connected an outdoor kitchen with a gas grill, side burners, sink, and fridge, continuing to work with clients on ongoing maintenance. One customer described their experience with refurbishing their pool as amazing, highlighting the responsiveness and professionalism of the team. The final product was considered stunning, leading to high satisfaction and recommendations. Customers also commended Sara, the service manager, for her clear explanations during pool school and her assistance with ongoing maintenance. Many expressed confidence in hiring Blue Moon for future service needs, emphasizing the company's timely, communicative, and meticulous work ethic. Overall, Blue Moon Backyard & Pool Inc. has earned high praise for their customer service, communication, and workmanship, making them a highly recommended choice for building or refurbishing pools.
Blue Moon recently completed a 44 ft. pool for us, plus a sun deck, and hot tub, along with 6 ft. walled lanai. We have been very pleased with the quality, timeliness, and communications at each step of the process. When we decided to put in a pool, we consulted our neighbors...some of them had not-so-good experiences, but they all recommended Blue Moon. This was our first pool and Jeanne & Greg led us patiently through the planning & design stage. Our contact then shifted to project managers Joel, Brian, and Luke. These guys were fabulous in their communications, suggestions, and attention to detail; they made frequents stops to monitor progress and to keep us informed....read full review
We finished pool school with Sara today. She explained and demonstrated all facets of our pool clearly. She welcomed questions and took the time to explain. Sara walked us throughout cell phones and apps in person perfectly . We are hiring Blue Moon Backyard Pool for our service without reservation. Sara
The Service Manager sealed the deal.
I can't speak highly enough about Blue Moon! Brian K and his crews did an outstanding job through every phase of our project! They were timely, communicative and their crews were professional and meticulous. A first class organization!