Ryals Brothers Inc. Air Conditioning & Heating

Sep 2023

Hi Ken. My name is Cecilia. I have a residence at 2505 Carolina Av., Lakeland that recently needed a compressor replaced. I wanted to tell you how impressed I was with the service I received from Ryals. To start, my former AC contractor who my family has been committed to for over 25 years has since retired. He has done all of our AC servicing both personally and professionally seeing as our family is in real estate and also have several properties.My story. I am living in Guam and have a friend staying in my home in Florida. He called me Friday at 4 am letting me know the AC was not cooling. I immediately got on the phone to my usual new AC contractor who went out and...read full review

Jul 2023

Came home to an unresponsive fan in my AC on a Holiday weekend Friday. I entered a request online with Ryals, expecting to hear from them on Wednesday after the Holiday. I received a follow up email at 8 am on Saturday and then a text follow up around10:30 saying that they didn't have the part I needed for my repair in stock and the supplier was closed for the Holiday. Ken called a few minutes later and said they had the part I needed at another job, a new construction, and he would get the part from that job and replace it when the supplier opened later in the week. Ken and his employee arrived by noon and had the repair completed in 20-30 minutes. Awesome job and...read full review

May 2023

All i can say is WOW!! What an amazing company. Ryals has been nothing but helpful to us. We were almost scammed out of 6k with another company. I called up ryals to get a second opinion, expressed my frustration, and the receptionist was very, very sweet and very helpful. We had 2 technicians out within 2 hours. Took them less than 30 minutes to diagnose the issue we were having. The technicians were very thorough and explained everything. The overall experience was great and it saved us a ton of money. Our AC is working like a charm. Needless to say we are very thrilled and will be sticking with this company from here on out.Service: HVAC system maintenance