About Griffin Pools
Griffin Pools is a pool company that aims to provide a quick, smooth, and stress-free experience for its customers. They have a reputation for being trustworthy and professional, with a courteous and knowledgeable team. Since the beginning stages of projects, there has been continuous communication and updates on the next steps in the pool process. The sales manager, Charlie, is particularly noted for her patience and responsiveness in answering customers' questions. The office staff, including Tabatha, keeps customers updated on their projects and responds promptly to inquiries. Owner Larry is involved in overseeing projects and is known for his expertise and dedication to ensuring customer satisfaction. Customers describe the finished product from Griffin Pools as fantastic-looking, and they are very pleased with the work. The company provides outstanding customer service, with staff proactively reaching out to check on customers and address any concerns. They communicate effectively and are super professional, which has impressed many customers. One customer did have an issue with the grates at the bottom of their pool, which caused the cleaner to get stuck. While they felt that the issue was not adequately addressed at the time, they were still impressed with the overall service and professionalism of the company. Overall, Griffin Pools is a highly regarded pool company with great staff and a commitment to customer satisfaction. They are recommended to anyone searching for a pool installation.
Griffin built our pool three years ago, and they did a great job! The process was easy and they always responded to our emails/calls quickly. Last week, I had an issue with the pool deck and though it was no longer under warranty, they took care of my problem quickly and responded to all my emails within 24 hours. I highly recommend this company if you are looking to build a pool; they stand behind their work long after construction is complete.
Couldn’t be happier with our new custom pool, paver driveway, and lanai!!! Highly recommended.
We had an outstanding experience with Griffin Pools from beginning to end! From the very first consultation to the final completion of our cement pool, everything was handled with professionalism, care, and attention to detail. The entire team worked incredibly hard, and it truly shows in the final result.
Communication was excellent every step of the way — we were always informed on progress and what to expect next. The crew was reliable, respectful, and extremely skilled, and it was clear they took pride in their work.
A special thank you to Larry, the owner, who personally made sure everything was installed properly and fixed any issues promptly. Rick...read full review