10 star review. ☆☆☆☆☆☆☆☆☆☆ First, let me start with this. My daughter Heaven is an extremely special needs medically fragile child, young lady now. She has been with Family First Homecare since they first opened the first office. The owner Doug Drabina is an absolutely rare, compassionate wonderful, man with a huge heart for Heaven right through the end. He is always there for me communication wise as well as in other ways. He always listens to me Doug is an amazing passionate person who truly cares about his clients Jennifer Strawder Lang is right up there for me and my daughter Heaven as well. The nurses Heaven has permanently are a 10 🌟☆☆☆☆☆☆☆☆☆☆ Godsend including that they make sure they keep her safety and happiness of my child & family first. no pun intended They have been with us through the good and the bad times the roller coaster rides we have fought valiantly through. The on-call after hours manager Melissa is the bomb.
They listen to all of your concerns. Also about How you feeling about a nurses care. or If a problem sadly arises they communicate with me Ensuring my daughter's safety & happiness comes first. Sometimes Sadly when you have a child who becomes ventilator dependent. it's become a little bit harder to find the right nurse to care for my daughter overnights. They do their best to staff your shifts. Night shifts were harder for us but the days were always filled with a one of a kind, amazing empathetic, strong, Compassionate, rare loving loving nurse named Lilly. For years now she Has diligently been working with my daughter Heaven. She kept me on the right path. Two other nurses lavette and Marcus they were in the battlefield for Heaven too and they never gave up or gave in regardless of the circumstances. In honesty I have been through a few nursing agency's and this one is by far the best. Thank you so much for your service and continued care through the many years. 10 stars again ✨️ ☆☆☆☆☆☆☆☆☆☆
Leighann LaRowe
Dec 2025
This company has faulty equipment when in the home. The tablets malfunction constantly. When on call is notified they are unable to assist. Have been downright rude. Not to mention when follow up was provided to the main office the issue was not fixed. Communication with on call doesn’t get reported to the office and is often times left undocumented. They lack to provide support for there nurses. They often have staffing issues that leave the patients without the care they need. They also do not communicate in a timely manner when a patient will loose coverage for services, thus leaving said nurse with no hours. Then they scramble to try and keep their employee by giving them other shifts, often times in areas that are inconvenient due to geographical location to the nurse. They are flexible with their schedule, as you can make your own within the confines of patients need for care. However, in all they are not recommended if you seek stability for gainful employment.
Brittany Hogan
Sep 2024
As a seasoned Nurse of over 16 years, I've worked in several different areas of healthcare. As such, I believe it speaks volumes to be able to say that I have found my "home" with Family First Homecare! I get a great deal of job satisfaction getting to work with the same amazing patient and family one day after another. It may sound boring to some people, but my patient's family has opened their hearts and their homes to me, so it rarely feels like work...it's more like I'm just taking care of a family member. No company is always perfect all the time, but I get a great deal of support from my Director of Nursing (DON), who I know will always have my back, and I get to make my own schedule. Those are 2 aspects of this company that are unique from nearly any other nursing job that I've ever had. If you're even the slightest bit curious about whether Pediatric Home Health might be a good fit for you, come talk to us and see what you think. You won't regret it! ❤️
CharKysh Rawls Reed
Sep 2024
My family and I have been with FFHC for 6 months. I am also a working nurse with the company. We are truly grateful for the support, encouragement, and wisdom of this team!!
Kristal Gendron
Sep 2024
This is a great company to work for, that truly cares about their staff and clients. I had to take a personal leave of absence, they were gracious, and not only allowed my leave, but checked on me during that time. 5 stars!
Dustin Eros
Sep 2022
Family first, but David Joseph field recruiter doesn’t hesitate to invade your weekend time off with your family, with unsolicited text messages and job offers. Maybe not respecting people and their boundaries is part of the reason you’re so desperate for help.
Christine McLemore
Aug 2020
This company is not one you need to call. The people that answer the phones call you liars. They say ohh we will have the case staffed in 2 weeks 6 months still not fully staffed. They have an excuse for everything and not solutions. For the safety of your loved ones please look else where for service.
Chris Young
Jun 2020
A great company, is more than just a product that is sold, manufactured, or a service rendered. What makes a company great is the employees. From the management to the nursing staff that is what makes this a great company. These people are amazing, loving, kind and compassionate. Their name is not just a name, it is the philosophy in which they preform every service; from the initial call to the in-home evaluations and the caregiver assigned to your case, their mindset is about meeting the needs of the entire family. The care they give my son is above expected. They meet not just his daily physical needs, as a Duchenne's Muscular Dystrophy quadriplegic, but also his social needs, which are all part of true healing home care. That's why It is my humble honor to recommend this company, and more importantly this staff to you. IF you are like me a want to keep your family first then look no further than Family First Homecare. That's exactly what they do.Chris Young, Dad
Chrissy Fanz
Jun 2020
This company is not one you need to call. The people that answer the phones call you liars. They say ohh we will have the case staffed in 2 weeks 6 months still not fully staffed. They have an excuse for everything and not solutions. For the safety of your loved ones please look else where for service.
Millicent Whitehead
Jun 2020
Staff has truly been very flexible and amazing. A+ in my book.
Monica Stephens
10 star review. ☆☆☆☆☆☆☆☆☆☆ First, let me start with this. My daughter Heaven is an extremely special needs medically fragile child, young lady now. She has been with Family First Homecare since they first opened the first office. The owner Doug Drabina is an absolutely rare, compassionate wonderful, man with a huge heart for Heaven right through the end. He is always there for me communication wise as well as in other ways. He always listens to me Doug is an amazing passionate person who truly cares about his clients Jennifer Strawder Lang is right up there for me and my daughter Heaven as well. The nurses Heaven has permanently are a 10 🌟☆☆☆☆☆☆☆☆☆☆ Godsend including that they make sure they keep her safety and happiness of my child & family first. no pun intended They have been with us through the good and the bad times the roller coaster rides we have fought valiantly through. The on-call after hours manager Melissa is the bomb. They listen to all of your concerns. Also about How you feeling about a nurses care. or If a problem sadly arises they communicate with me Ensuring my daughter's safety & happiness comes first. Sometimes Sadly when you have a child who becomes ventilator dependent. it's become a little bit harder to find the right nurse to care for my daughter overnights. They do their best to staff your shifts. Night shifts were harder for us but the days were always filled with a one of a kind, amazing empathetic, strong, Compassionate, rare loving loving nurse named Lilly. For years now she Has diligently been working with my daughter Heaven. She kept me on the right path. Two other nurses lavette and Marcus they were in the battlefield for Heaven too and they never gave up or gave in regardless of the circumstances. In honesty I have been through a few nursing agency's and this one is by far the best. Thank you so much for your service and continued care through the many years. 10 stars again ✨️ ☆☆☆☆☆☆☆☆☆☆
Leighann LaRowe
This company has faulty equipment when in the home. The tablets malfunction constantly. When on call is notified they are unable to assist. Have been downright rude. Not to mention when follow up was provided to the main office the issue was not fixed. Communication with on call doesn’t get reported to the office and is often times left undocumented. They lack to provide support for there nurses. They often have staffing issues that leave the patients without the care they need. They also do not communicate in a timely manner when a patient will loose coverage for services, thus leaving said nurse with no hours. Then they scramble to try and keep their employee by giving them other shifts, often times in areas that are inconvenient due to geographical location to the nurse. They are flexible with their schedule, as you can make your own within the confines of patients need for care. However, in all they are not recommended if you seek stability for gainful employment.
Brittany Hogan
As a seasoned Nurse of over 16 years, I've worked in several different areas of healthcare. As such, I believe it speaks volumes to be able to say that I have found my "home" with Family First Homecare! I get a great deal of job satisfaction getting to work with the same amazing patient and family one day after another. It may sound boring to some people, but my patient's family has opened their hearts and their homes to me, so it rarely feels like work...it's more like I'm just taking care of a family member. No company is always perfect all the time, but I get a great deal of support from my Director of Nursing (DON), who I know will always have my back, and I get to make my own schedule. Those are 2 aspects of this company that are unique from nearly any other nursing job that I've ever had. If you're even the slightest bit curious about whether Pediatric Home Health might be a good fit for you, come talk to us and see what you think. You won't regret it! ❤️
CharKysh Rawls Reed
My family and I have been with FFHC for 6 months. I am also a working nurse with the company. We are truly grateful for the support, encouragement, and wisdom of this team!!
Kristal Gendron
This is a great company to work for, that truly cares about their staff and clients. I had to take a personal leave of absence, they were gracious, and not only allowed my leave, but checked on me during that time. 5 stars!
Dustin Eros
Family first, but David Joseph field recruiter doesn’t hesitate to invade your weekend time off with your family, with unsolicited text messages and job offers. Maybe not respecting people and their boundaries is part of the reason you’re so desperate for help.
Christine McLemore
This company is not one you need to call. The people that answer the phones call you liars. They say ohh we will have the case staffed in 2 weeks 6 months still not fully staffed. They have an excuse for everything and not solutions. For the safety of your loved ones please look else where for service.
Chris Young
A great company, is more than just a product that is sold, manufactured, or a service rendered. What makes a company great is the employees. From the management to the nursing staff that is what makes this a great company. These people are amazing, loving, kind and compassionate. Their name is not just a name, it is the philosophy in which they preform every service; from the initial call to the in-home evaluations and the caregiver assigned to your case, their mindset is about meeting the needs of the entire family. The care they give my son is above expected. They meet not just his daily physical needs, as a Duchenne's Muscular Dystrophy quadriplegic, but also his social needs, which are all part of true healing home care. That's why It is my humble honor to recommend this company, and more importantly this staff to you. IF you are like me a want to keep your family first then look no further than Family First Homecare. That's exactly what they do.Chris Young, Dad
Chrissy Fanz
This company is not one you need to call. The people that answer the phones call you liars. They say ohh we will have the case staffed in 2 weeks 6 months still not fully staffed. They have an excuse for everything and not solutions. For the safety of your loved ones please look else where for service.
Millicent Whitehead
Staff has truly been very flexible and amazing. A+ in my book.