American Pool Builders, Inc. is a swimming pool construction company located in Lakeland, Florida, specializing in new in-ground concrete and fiberglass pool installations, as well as expert remodeling and resurfacing services. The company offers design consulting for both commercial and residential swimming pools and provides guidance on Florida swimming pool construction codes. Many customers have praised American Pool Builders for their excellent customer service, professionalism, and quality of work. Clients have reported positive experiences with the installation of their pools, noting that the construction process was pleasant and the staff was respectful and hardworking. However, there are mixed reviews regarding communication and contract issues. Some customers expressed dissatisfaction due to delays in project start dates and a lack of communication from the company. Concerns were raised about unexpected price increases and difficulties in obtaining refunds for deposits. While many have had great experiences, potential clients are advised to carefully consider these reviews and ensure clear communication with the company before proceeding. Overall, American Pool Builders, Inc. has a reputation for quality construction but may have areas for improvement in customer relations.
We utilized American Pool Builders for our recent pool and spa construction. The project took look longer than expected which is not unusual in the construction world. However, the end result was a very beautiful back yard retreat. We found owner Jeff to be very attentive throughout the project and he continues to be very helpful.
Great pool company!
We have built two swimming pools through American Pool Builders. We absolutely loved both pools and had a great experience!Service: Inground pool installation