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Ulta Beauty

3.7 220 reviews
Cosmetics, Cosmetics & Beauty Supply, Hair Salons
Overall rating
3.7
out of 5
220 reviews
5 star 55%
4 star 6%
3 star 6%
2 star 6%
1 star 27%

About Ulta Beauty

Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. The store features a wide selection of cosmetics, fragrances, body, skin, and hair care products, including exclusive brands like Kylie Cosmetics, Olaplex, and Ulta Beauty Collection. Conscious Beauty at Ulta Beauty provides eco-friendly and cruelty-free options. The Salon at Ulta Beauty offers a range of services, including haircuts, color, brow treatments, lash extensions, and makeup application. Customers praise the helpful and friendly staff, with one reviewer highlighting the excellent blowout and style done by Jenifer, and another commending Tiffany's great job on highlights, color, and a haircut. Recent reviews show that the staff, especially Jutette and Anisa, go above and beyond to make customers feel comfortable and cared for. Customers appreciate personalized advice on skincare and fragrances, with Jutette carefully helping a customer find the perfect foundation and perfume, even suggesting a fragrance that turned out to be a favorite. Shoppers also find the store relaxing, enjoying browsing through a wide variety of products, samples, and helpful tips from the staff. Overall, Ulta Beauty continues to be a top destination for beauty needs, with attentive service and a welcoming atmosphere.

Aug 2026
5.0
I did not catch their names but I received amazing service from 2 girls on 08/11 around 6pm. I am a dude and was lost in there, not knowing what to get. :(

These two girls, one with glasses and the other taller with dark hair did an amazing job helping me find what I needed. The tall one even labeled the steps for me. The product is awesome and I will be coming back when I run out. Give those girls a raise or make them managers of their own store.
Jul 2026
5.0
I love going to this ulta. I get top tier service every time. There's a girl with colorful and black hair. I keep forgetting her name. But she helps me every time with suggestions and products. Even tho my shade was out of stock. She helped me get matched up with everything so I could order online.
Feb 2026
5.0
I had such a wonderful experience at Ulta with my hairstylist, Lynzi!! She is incredibly kind and welcoming, and from the moment I sat in her chair, she made sure I felt comfortable and completely at ease.
What I appreciated most is how attentive she is to every detail. She doesn’t just start working, she carefully asks about everything before putting any product in your hair, making sure you’re fully informed and happy with the plan. She takes the time to explain anything that isn’t clear and answers all questions patiently.
She also has an amazing ability to truly understand what you want and execute it precisely. At the same time, she gives honest, professional… read full review
Photos of Ulta Beauty, 9625 Crosshill Blvd,  Jacksonville
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Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  • price range: average
  •  offers same-day delivery
  • by appointment only
  • accepts credit cards
  • accepts apple pay
  • private lot parking

Location

9625 Crosshill Blvd, Jacksonville, FL 32222

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Ulta Beauty · 9625 Crosshill Blvd, Jacksonville, FL 32222

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