About Southside Dermatology
Southside Dermatology is a highly-rated dermatology business known for its exceptional staff, who are dedicated to providing excellent care for their patients. Carmen, in particular, is commended for her outstanding service and going above and beyond to accommodate patients' needs. The clinic has a high-class appearance and professional atmosphere, with fair prices for self-paying patients. Dr. Pentel is praised for his transparency and thorough consultations, discussing both the process and risks involved. Patients have been satisfied with the results of their treatments and appreciate the friendliness and knowledge of the staff. Overall, Southside Dermatology is a gem of a business, providing high-quality dermatology services and care.
I have been going to Dr. Pentel for a number of years and she is an excellent dermatologist....has treated me for several skin cancers. Unfortunately she has made changes in the business and the last time I saw her for a consult I felt like she was extremely rushed and didn't really talk to me about what I wanted to know, and was actually kind of short with me, which was not her normal demeanor. Also I feel like her PA is a bit rushed also and not as thorough as I would like.....just in and out very quickly. However...Samantha who does the aesthetic treatments is wonderful and seems to really care about her patients, which is the only reason for the 4 star rating. I've never felt rushed around her. It is really unfortunate that Dr. Pentel's schedule is so tight that she is compromising her patient care ,because I feel she is an excellent physician. I just HATE to be rushed through an appointment like that and made to feel like I am somehow inconveniencing them. Maybe my next experience will be different. Everybody has bad days and good days.
I am a long time patient of Dr. Pentel. She has helped me transform my skin from the struggles of teenage acne to sun damage to anticipatory removal to anti-aging prevention in my early 30's. There's no one I trust more when it comes to my skin and aesthetic treatments than her! I even took my friend here before her wedding and she loved every second, wishing she had some place like this closer to her in DC. Her facilities are impeccably clean and calming, accompanied by friendly, helpful, and knowledgeable nurse and staff. It truly is the peak of luxury and you won't find anywhere better in Jax, or anywhere for that matter, for all of your needs. I come out of my here to visit whenever I am in town from DC. Whether my dermatological needs are medical, soothing, preventative, or for Beauty, Mary Pentel and her team are forever my go-to!
The staff is exceptional. Carmen went above and beyond to get me taken care of and in time for my insurance change. Staff and assistant even took extra care and time to be thorough and get all things done in a last minute pinch. I’m indebted to Southside Dermatology and will continue to be a patient for other skin needs in future. What a gem!!