Pella Window and Door Showroom of Jacksonville, FL, is a trusted provider of high-quality windows and doors for homeowners in the Duval County area. The team of local professionals is knowledgeable and dedicated to helping customers find the right solutions for their needs. Customers can visit the local showroom to see samples and products in person or schedule an in-home consultation with Pella experts.
Despite some initial installation and customer service challenges, many customers have been highly satisfied with the Pella professional team. One customer was very impressed with the outstanding care and attention provided by Fernando Sousa and his crew, who were described as "absolutely outstanding." From the first contact, they showed professionalism and provided a personalized service, explaining every detail of the removal and installation process for new windows and doors.
The staff is incredibly organized, respectful, and attentive, always focused on customer comfort and satisfaction. They keep customers updated every step of the way, showing transparency and commitment, which puts customers at ease throughout the entire project. The transformation of spaces has been stunning, making homes feel new after the installation of doors and windows. The team’s thorough cleanup afterward is highly appreciated and sets them apart from others in the industry. Thank you to Fernando and his entire installation team for being some of the best professionals customers have ever worked with.
Jaron, Pedro, Papo- Kingz Construction Team from Pella are fantastic! They are courteous, punctual, efficient, knowledgeable and clean! Will ask them back if I ever need to replace more windows… Here I must mention two more names that brought me from doubts to satisfaction: Mikaela and Rosy. Mikaela’s superb clarity in her introducing the Pella windows led me to Pella. She shows understanding in answering my follow-up questions. Rosy makes the whole process effortless.
Just had all the windows in my house replaced with Pella windows. The crew that put them in was outstanding they did a fantastic job. They were professional and make sure everything was cleaned up nice and neat.
They were installed by Fernando‘s crew
Jaron & his installation team were great. Very respectful of my home & easy to work with. Aimee the project manager also very responsive & great to work with. Kept me informed about status throughout the project & went out of her way to make sure commitments were met. Only reason
I gave 4 stars is because finishing trim was on back order, so project remains unfinished.
7818 Philips Highway Ste 200, Jacksonville, FL 32256
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