Mayo Clinic Primary Care is a place for hope and healing, delivering expert care to everyone who needs it. Doctors here are outstanding, patient, and thorough in finding the root cause of problems. The comprehensive and integrated care is combined with a seamless patient experience to provide the exact care needed. Staff members are friendly, upbeat, and always on time for appointments, with some doctors, like Dr. Suh, receiving special praise. Convenient services like in-house blood work and a patient portal make the experience even better, earning high recommendations from those who have visited.
I am so very impressed with the Mayo primary care office and the staff there. Everyone is very kind and professional and I get the very best care that I’ve ever received in my 78 years. I’ve been to many other professional offices, but this one certainly does outperform them ALL, and I am so very blessed to be a patient at Mayo primary care.
Leaving this review specifically for Kat who handles appointment phone calls. She was extremely kind and friendly, and really went out of her way to make me feel comfortable and help me find the soonest appointment for my issue. I've never left a review for something like this before but something has to be said about her, she is wonderful!
I have always had wonderful experiences with the actual hospital at Mayo Clinic, but the primary care office is a completely different story. Since moving to Florida this is the only hospital I have been to.
Dealing with this clinic has become an ongoing source of frustration due to a severe lack of communication and accessibility.The biggest issue is the inability to speak directly with your actual provider or their immediate team. Phone calls are routinely routed to an external partner or a centralized nursing line. These representatives act merely as note-takers; they cannot answer specific questions, expedite requests, or move processes forward.
I have repeatedly… read full review
7826 Ozark Drive, Jacksonville, FL 32256
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