About Johnstone Supply
Reviews for Johnstone Supply
Write a reviewHours
Monday: 7:30AM - 5PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: ClosedSunday: Closed
Johnstone Supply The Ware Group is recognized as a leading HVAC/R Wholesale Distributor, offering access to over 70,000 locally stocked products for quick delivery. Customers appreciate the good prices and the wide selection of supplies available. The staff, particularly at the sales counter, have received positive feedback for their service. However, experiences can vary; some former employees noted issues with management and workplace dynamics, which impacted their overall experience. Additionally, delivery times can be slow, causing frustrations for outside carriers. Despite these challenges, the business remains committed to making it easier for HVACR contractors to find the equipment, parts, and supplies they need.
Robert, Shanna, Bailey, Tony, Ryan - my people! I can't leave out Barbara even though she's now retired, and Hank even though in another department. These guys are top notch and leave no stone unturned. Thank you so much for always being willing to dive down the rabbit hole for whatever weird bit or bob I happen to be searching for on a given day. I often place orders with Robert and even when it's being picked up at another location, he never misses a beat letting me know it's ready to be picked up. You just can't beat the level of service these folks provide and consistently at that. It's a pleasure to work with you all each opportunity that arises to do so.
As a former employee it was a great working experience and great pay. To me it was the management. Chad was rude and would talk to you any kind of way. Joe wasn’t helpful. He was just there to get his money basically. I had been harassed by 2 other coworkers and nothing was done about it. HR didn’t care anything about it considering they tried to contact me a whole week after I left. But overall this job built me to make me stronger. I enjoyed most of the customers!
Great place they have everything you need and very reasonable prices. I was quoted a price over the phone and when I showed up the gentleman asked if I wanted the American made or the Chinese made model. I'd only brought a certain amount with me so I asked the prices and I was quoted for the American made one with the better warranty and it ended up being just a little bit cheaper then what I was originally told. I will definitely be coming back here.