First Coast Cardiovascular Institute - AC Skinner (Main)

I wanted to take the time to recognize Adrianna- an angel working in scheduling at North side on Wednesday.

I called on the way to see if it was ok if I was running behind for my friend’s appointment at 4:00. I live over an hour and a half away. She is wheelchair bound with two little ones. I was told there was a 15 minute grace period. I’m a nurse. I know how busy your days can be. As I was walking out the door- a patient needed me, and it put me just about 15 min behind schedule.

I called again as we were pulling in 4:16. I said we’re in the parking lot! We’ve made it! I was told at this point it would be up to the technician if the appointment would be canceled. I brought her in to the front desk 4:18. We were told to reschedule and they did not have anymore monitors for her to take home.

Now I understand we were late. They had the right to send us home- but Adrianna saw how important this appointment was and how much it took to get her here. She made it happen. Advocated. Got the echo and the monitor and we were done in 30 minutes. I just want her to be recognized for her kindness, compassion, and empathy. She was the only one who saw that even if it was an inconvenience, it was worth extending grace for the impact that it made. I want her to know that many people, like my friend, get lost in the healthcare system. She was defeated in that moment and Adrianna gave her hope to keep fighting. Give her a raise or a vacation or both. 😉 I hope she sees this and knows that it will stick with me 🫶💕

I totally recommend First Coast Cardio...the doctors and staff are wonderful and very knowledgeable.

Dr Khatib and Dr Haris ( first name) are super anazing Doctors the GREATEST in Florida !
They took real good care of my wife with their experience ,knowledge,kindness and compassion! A big THANKS goes out to all their Team ! Greatest Doctors !!!