About Dr. Ted Brink & Associates
Dr. Ted Brink & Associates has been dedicated to eye care in North East Florida, including Jacksonville, St. Augustine, and Gainesville, for over 20 years. They utilize the latest diagnostic and contact lens technology and accept most vision and major medical insurance, including Medicare. The practice features Board Certified Physicians who diagnose and treat various eye conditions, including Glaucoma, and can prescribe therapeutic agents. Patients appreciate the warm, friendly environment, with many noting that upon entering, staff members genuinely welcome them. The professionalism of the staff and doctors enhances the experience, as many reviews highlight the comfort and ease of visits. One patient mentioned feeling relaxed despite initial anxiety, praising the thoroughness of the doctor and the painless tests. The convenience of online appointment scheduling and ordering contact lenses adds to the positive experience. With multiple locations connected through Electronic Health Records, patients can expect efficient service, often completing visits in under 30 minutes. Overall, Dr. Brink & Associates is recognized for its excellent care and dedicated service, making it a trusted choice for eye care needs.
UPDATE 7/2/25: I was just contacted by phone. They were profusely apologetic, did not attempt to make up an excuse, and treated me with the same affability I'd experienced in person. They got me set up with an appointment to try the brand I want to switch to, and they made sure to work with the day and time was most convenient for me. I updated my star review to account for all things considered.
ORIGINAL REVIEW 7/1/25: I wish I could give 5 stars because the *in person* customer experience is outstanding. Absolutely outstanding in person- the staff is very friendly and helpful, the doctors are great. If you have to call them for any reason, though. . . good luck....read full review
I have to give the office all 5 stars across the boards by far the best and most accurate eye exam i ever had. I saw dr Dr. Ann-Marie Connolly who was great and by far when i pick up my glasses i didnt have an adjustment period as this glasses were perfect i highly reconnebd dr Connolly and the Roosevelt office.
It was great! I didn't wait long, the tests were painless. The doctor was top notch and made sure I had the best sight possible dialed in.
The person who helped me with glasses was friendly and patient while I tried to make a decision and weighed a couple of different options.
When I came back to get my glasses a few days later, the people I encountered then were also lovely and helpful.