About Direct Tax Services Inc
Reviews for Direct Tax Services Inc
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Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 10AM - 5PM
Sunday: Closed
Direct Tax Services Inc. is a business highly regarded for its exceptional service and dedication to clients. One reviewer praised Mike for his years of excellent work in preparing taxes, highlighting how he helped recover a significant refund despite a difficult year. The company has also improved significantly over the years, transforming from a less reputable place to a trusted establishment. Another customer shared a positive experience in resolving a mistake on their 2021 federal tax return, where the company took quick action to correct the issue, reduce penalties, and reimburse fees. Communication was clear and consistent, helping to ease the client’s stress during a challenging time. Overall, Direct Tax Services Inc. is known for its honest approach, willingness to make things right, and commitment to customer satisfaction. The team’s efforts to improve and their personalized support make them a reliable choice for tax services.
Mike is amazing!!!! he has been doing my taxes for many years and he never disappoints. I had a hard year and I thought I was to owe a lot of money. Needless to say he got me back $175!!!!! Highly recommend them! Love you Mike!
Well, this 5-Star review is really for what they did to "make things right." There was a large section that was missed (securities) on my 2021 federal tax return which, subsequently, had us receiving a nastygram from the IRS. An honest mistake and oversight. Granted, this sent me into a frenzy, but DirecTax calmly went into action to help correct the issue. They generated a 1040X which helped to lower the amount required to the IRS and provided guidance to possibly get the interest and penalty waived...but, that could not happen with my situation. It was quite easy to communicate with the company and they willingly kept me abreast with any and all situations with regards to making things right by reimbursing the penalty and interest...as well as reimbursing the preparation fees for the 2021 tax year. This is obviously something that DirecTax should do, but the way they communicated with me via mail, email and phone, helped to alleviate the stress in my life with regards to this situation. In no way, shape, or form am I saying that they will do this for everyone as I am sure it is situational. Thank you very much, DirecTax!
Tracy and Jessica are great. I've been going to them for years and u want find anybody more competent, caring, and professional than these ladies. I just want to thank them for everything they do.