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Reviews for Brooks Rehabilitation Outpatient Clinic - Westside
Add your commentBrooks Rehabilitation Outpatient Clinic - Westside
7749 Normandy Blvd STE 147, Jacksonville
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My son’s speech therapist was awesome. However, the lady that sits at the front desk (fair skin with long blonde and brown locs) has horrible customer service and I won’t be returning to this location because of it. I signed paperwork during the first visit that notified me of the cost. I drove 20 min to the 2nd visit and wait for 10 min before she tells me that the cost has now gone up over $100 and she doesn’t know why. She says she’s going to reach out to insurance. She then packs her things up and starts to walk out the front door. I ask before she gets out of the door what the update was. She says she doesn’t know... read full review
My doctor assigned me to Brooks Rehab because of my left knee and hip. Micah Hale, my Physical Therapist, did an excellent job providing me with exercises that gave me relief from pain for my hip. I am under the care of my arthritis doctor for shots to help with the knee. Both knee and hip have improved so much. Thank you Micah Hale for the very good job!
Highly recommend! Easy to get into! Handicap accessible, parking is great! More than one ramp to get into building and automatic door! The staff is so nice and the office is always clean.