I’ve been using them for over 9 years for both business and personal needs, and their service has always been outstanding. Matt runs a great team, Doriel in customer service is always helpful and professional, and Al is an expert technician who takes the time to explain everything and solve the issue right the first time. The rest of the technicians are excellent as well. Reliable, knowledgeable, and honest service every time. Highly recommended!
April 2026
We moved to Florida four years ago and initially relied on building staff recommendations for HVAC service—something we’ve since learned can be a mistake. Despite repeated assurances during annual tune-ups that our heat would work when it got cold, it never did. At a contractor's suggestion, we contacted Matt the owner of Polar Bear, and Doriel quickly scheduled a visit. Al took the time to thoroughly inspect our unit and found it had been poorly maintained for years. He tuned it up and ultimately diagnosed the issue: the heat function worked, but the thermostat had never been properly connected—something no previous company had caught. Subsequently... read full review
April 2025
Polar Bear Air Conditioning is truly a breath of fresh air when it comes to HVAC service. Their team is professional, honest, and incredibly knowledgeable. I really appreciated that their technicians have years of experience and aren’t commission-based—so there’s no pressure, just straightforward advice and quality work.
They handled everything with care, from routine maintenance to diagnosing the issue and getting it fixed right the first time. Whether it’s a simple tune-up or a full system installation, you can count on them to get the job done efficiently and honestly.
If you're looking for dependable service for your... read full review
I’ve been using them for over 9 years for both business and personal needs, and their service has always been outstanding. Matt runs a great team, Doriel in customer service is always helpful and professional, and Al is an expert technician who takes the time to explain everything and solve the issue right the first time. The rest of the technicians are excellent as well. Reliable, knowledgeable, and honest service every time. Highly recommended!
We moved to Florida four years ago and initially relied on building staff recommendations for HVAC service—something we’ve since learned can be a mistake. Despite repeated assurances during annual tune-ups that our heat would work when it got cold, it never did.
At a contractor's suggestion, we contacted Matt the owner of Polar Bear, and Doriel quickly scheduled a visit. Al took the time to thoroughly inspect our unit and found it had been poorly maintained for years. He tuned it up and ultimately diagnosed the issue: the heat function worked, but the thermostat had never been properly connected—something no previous company had caught. Subsequently... read full review
Polar Bear Air Conditioning is truly a breath of fresh air when it comes to HVAC service. Their team is professional, honest, and incredibly knowledgeable. I really appreciated that their technicians have years of experience and aren’t commission-based—so there’s no pressure, just straightforward advice and quality work.
They handled everything with care, from routine maintenance to diagnosing the issue and getting it fixed right the first time. Whether it’s a simple tune-up or a full system installation, you can count on them to get the job done efficiently and honestly.
If you're looking for dependable service for your... read full review