Charles Berg Enterprises, Inc.

Charles Berg Enterprises, Inc. is a trusted provider of quality HVAC services in Gainesville, FL, serving the community since 1967. The company is known for its dependable service and quality workmanship. Reviewers have highlighted the exceptional service from technicians, noting their politeness and respect for property. One reviewer shared a negative experience with another company that led them to Charles Berg Enterprises, where the technician provided an honest assessment, easing their concerns. This reviewer expressed gratitude for the professionalism and attention to detail, becoming a loyal customer as a result. Recently, customers have praised the team for their outstanding work, emphasizing the amazing quality of service and responsiveness. Zack and Manny received commendations for their installation of a new AC unit while being kind to a service dog. Another customer appreciated the quick service, stating that from initial phone call to completion of service took maybe 2 hours. Pedro diagnosed the issue, replaced capacitors, and checked everything efficiently. The office staff provided excellent follow-up communication, with one customer noting the attentive service they received. Additionally, one reviewer valued the no-pressure estimate and the proactive service from the entire team when replacing an old AC unit. Kevin, the estimator, even delivered a portable unit for temporary use, showing understanding and assistance for a wheelchair user. Overall, Charles Berg Enterprises is recognized as a reliable and responsive company that offers exceptional service and quality workmanship, with employees who show care and understanding that exceed expectations.