About Bertie Heating & Air Conditioning
Bertie Heating & Air Conditioning is a family-owned business with over three decades of experience serving the North Central Florida region. Their team of skilled technicians provides comprehensive HVAC solutions, including maintenance, service, system replacement, and duct replacement, as well as small commercial projects. Customers consistently praise the company's technicians for being knowledgeable, friendly, and professional. Many reviews highlight the exceptional service from technicians, who evaluated situations thoroughly and provided competitive quotes. Customers appreciate the team's efficiency and commitment to correcting issues without additional costs. The company's service is known to be consistently good, with many customers experiencing excellent service, including the installation of new AC units. Technicians are described as thorough, respectful, and efficient, taking the time to explain options and ensure a smooth process. The Berties HVAC team provides excellent service and professionalism, coordinating everything. They are super nice people that made getting a new HVAC as smooth as possible. The new unit works amazing and customers can already see and feel a huge difference in efficiency with their new unit compared to the older unit. The installers did not leave a mess, were kind and respectful, and they even came back the next day to followup on some minor details to ensure things were working right. Communication was solid and attention to detail was great the whole time. Bertie Heating and Air Conditioning's team was professional, arriving on time and displaying courtesy throughout the installation process. They thoroughly explained how new systems work, showcasing their knowledge and experience. When customers had questions a few days later, someone was incredibly helpful and responsive. Customers are delighted with how well the system is running. As loyal customers for over 15 years, they can confidently say that for exceptional service, Bertie is the way to go! This company was both friendly and professional. They showed that they cared about customers and assisted them in making a decision in purchasing new A/C units. Through their guidance, customers were able to familiarize themselves with different units so that they were able to make a conscientious choice of a unit for their house. Bertie Heating & Air Conditioning is highly recommended for its high-quality service and commitment to customer satisfaction, with many reviews emphasizing their honesty and willingness to work with customers financially.
New heat pump installation today, Drew and Jesse did a great job. They were knowledgeable and helpful when I had questions. They were very professional throughout the entire process today, even cleaned the work area better than expected once the unit was up and running.
Danny was also very helpful with the estimate, and the entire staff that I dealt with throughout this process has just been incredible.
Highly recommended Bertie Heating and Air Conditioning for all HVAC needs.
Great service. Got to work on it right away. Kept me informed of the problems and what steps he was taking to repair the A/C. Even went over some tips on maintaining it and showed how to clean out the drain area in the unit. Great experience overall.
Our technician Hunter was the best! Courteous, friendly and very knowledgeable, Hunter explained everything to us perfectly. If he is a reflection of what your company stands for then I recommend your firm to anyone.