Reviews for TWC Services, Inc.
Write a reviewFrom TWC Services, Inc.
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.5/5
TWC Services, Inc.
12590 Metro Pkwy, Fort Myers
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I am a supervisor of building maintenance for a large Fort Myers Hospital. When I have a piece of equipment my techs can't fix, I call TWC first and every time. I call them, they show up on time troubleshoot the issues, fix it right then, or if parts are needed. Heather sends me a very detailed quote the same day or shortly there after. There prices are very fare, I never had to question anything. They showed one of my techs how to properly PM the equipment when asked. I have been using TWC for 3 years now and have been 100% satisfied and the last service request they found that the compressor was under warranty, did the paper work and had it sent free! This...read full review
I got set up as a customer on Friday and the service guy showed up on Monday and fixed my commercial freezer in like an hour. Only reason for 4 out of 5 stars is they never set an appt with me. I run a nonprofit and there isn't always someone there and I would have had to pay a visit fee if no one was there. Happy to have them in our team though!
I called and they were there within a couple of hours, was a simple fix, and while they were there let me know what I need in the future for regular maintenance. The service man was very polite and knowledgeable. I've used them multiple times and always very satisfied with the service.