Amy is amazing, very knowledgeable and super sweet. She addresses all concerns, Takes her time, and very detailed. The included massage is by far my favorite.
Ron J.
Aug 2024
While waiting for my wife in the doctors waiting room I noticed an illegal take refuge from the outdoor heat by planting herself in a chair for an hour plus, make repeated phone calls, and then simply get up and leave. There was no effort by staff to verify and monitor who was walking in and out of Eye Centers of Florida. I will encourage my wife to seek a different physician at a different location as a means of minimizing the potential for a criminal act to be perpetrated against an unsuspecting individual waiting to see the doctor.
Gary M.
Aug 2024
Since the change in management this has become a terrible facility to visit. The wait is atrocious , the staff doesn't seem to care and communication to present patient is horrible,. I made my last visit today. I didn't even get to see my doctor who had me returning today because he had changed my prescription for my eye care at last visit and this was supposed to be a test to see if change was positive or negative.
Laura P.
Jun 2024
I had eye surgery that I prepaid for. I continued to get bills so I assumed there were additional charges for the surgery. I ended up overpaying over $1000.00. I had to call numerous times and have the account audited. I never once received an apology for the mix up or inconvenience. Also, when you schedule an appointment, expect to leave at least 2 hours later. My time is way more important than that.
George C.
Mar 2024
This place seems to overbook on purpose. *Twice* now we had an appointment at a certain time, get called in 20 minutes after that and put in ANOTHER waiting room. Then sat there for ANOTHER 40 minutes. This is two different appointments, same thing happened- finally see the doc over an hour after the appointed time. They seem to think only their own time is worth anything. Unacceptable.
Martel S.
Mar 2024
Love office staff Definitely needs to scheduling company...I scheduled an appointment at least a year ahead When it came to time. They had no clue about rescheduled my daughter for next day. Then canceled that morning
Teresa T.
Jan 2024
I have used eye center on Evans for years. Many cosmetic procedures and eye laser procedures as well. I have been seeing Susan Foster for hydro facials for last 7 years and got the the clinic this morning for my 8:30 appt and at 8:45 they informed me that she retired last month which she did not mention to me at my last appt. Keep in mind that I drive in from Alva and the weather was terrible this morning. They do not have a replacement to do these. No consideration for their clients. My husband walked away from them last year due to the horrible service and went with Frantz. Since Dr Brown sold the business its turned into a circus. I have been waiting almost two years to get a laser service and they cannot find a dr to do it. I will never do business with this company again. When they cant even call you to cancel an appt that tells you all you need to know. Stay away from this place. Many customers are complaining.
Joshua B.
Oct 2023
The place was okay. The wait time is sometimes several hours. Be prepared to spend your whole morning waiting. The office staff is nice. This office in particular over books their patients. The new provider is not as understanding as the previous physician. The atmosphere for this location is mediocre. I would not recommend this location. If you can find somewhere else I'd suggest it.
Lillian A.
Aug 2023
Been going to ECF for years. Take my grandson, too! They are the best! The doctors, office staff and eye glass staff, as well! They go over and beyond to work out whatever you need!
Isaac J.
Jul 2023
Doctor Quinn is good but office staff is horrible! Take way too long to tend to you, appointment wait time are super long, over 1 1/2 hours on multiple occasions. Staff is more interested in small talk and banter rather than actually caring for the patients that are waiting. They do not communicate effectively and get super defensive when asking for timely updates on the delays. Too many excuses and sloppiness in this office staff. Go elsewhere unless you like to waste a lot of time.
Karissa
Amy is amazing, very knowledgeable and super sweet. She addresses all concerns, Takes her time, and very detailed.
The included massage is by far my favorite.
Ron J.
While waiting for my wife in the doctors waiting room I noticed an illegal take refuge from the outdoor heat by planting herself in a chair for an hour plus, make repeated phone calls, and then simply get up and leave. There was no effort by staff to verify and monitor who was walking in and out of Eye Centers of Florida. I will encourage my wife to seek a different physician at a different location as a means of minimizing the potential for a criminal act to be perpetrated against an unsuspecting individual waiting to see the doctor.
Gary M.
Since the change in management this has become a terrible facility to visit. The wait is atrocious , the staff doesn't seem to care and communication to present patient is horrible,. I made my last visit today. I didn't even get to see my doctor who had me returning today because he had changed my prescription for my eye care at last visit and this was supposed to be a test to see if change was positive or negative.
Laura P.
I had eye surgery that I prepaid for. I continued to get bills so I assumed there were additional charges for the surgery. I ended up overpaying over $1000.00. I had to call numerous times and have the account audited. I never once received an apology for the mix up or inconvenience. Also, when you schedule an appointment, expect to leave at least 2 hours later. My time is way more important than that.
George C.
This place seems to overbook on purpose. *Twice* now we had an appointment at a certain time, get called in 20 minutes after that and put in ANOTHER waiting room. Then sat there for ANOTHER 40 minutes. This is two different appointments, same thing happened- finally see the doc over an hour after the appointed time. They seem to think only their own time is worth anything. Unacceptable.
Martel S.
Love office staff Definitely needs to scheduling company...I scheduled an appointment at least a year ahead When it came to time. They had no clue about rescheduled my daughter for next day. Then canceled that morning
Teresa T.
I have used eye center on Evans for years. Many cosmetic procedures and eye laser procedures as well. I have been seeing Susan Foster for hydro facials for last 7 years and got the the clinic this morning for my 8:30 appt and at 8:45 they informed me that she retired last month which she did not mention to me at my last appt. Keep in mind that I drive in from Alva and the weather was terrible this morning. They do not have a replacement to do these. No consideration for their clients. My husband walked away from them last year due to the horrible service and went with Frantz. Since Dr Brown sold the business its turned into a circus. I have been waiting almost two years to get a laser service and they cannot find a dr to do it. I will never do business with this company again. When they cant even call you to cancel an appt that tells you all you need to know. Stay away from this place. Many customers are complaining.
Joshua B.
The place was okay. The wait time is sometimes several hours. Be prepared to spend your whole morning waiting. The office staff is nice. This office in particular over books their patients. The new provider is not as understanding as the previous physician. The atmosphere for this location is mediocre. I would not recommend this location. If you can find somewhere else I'd suggest it.
Lillian A.
Been going to ECF for years. Take my grandson, too! They are the best! The doctors, office staff and eye glass staff, as well! They go over and beyond to work out whatever you need!
Isaac J.
Doctor Quinn is good but office staff is horrible! Take way too long to tend to you, appointment wait time are super long, over 1 1/2 hours on multiple occasions. Staff is more interested in small talk and banter rather than actually caring for the patients that are waiting. They do not communicate effectively and get super defensive when asking for timely updates on the delays. Too many excuses and sloppiness in this office staff. Go elsewhere unless you like to waste a lot of time.