ProQuest Cooling System Inc. is a highly recommended company that provides professional and respectful service. Their technicians, such as Tech Joel, arrive on time, keep customers informed, and perform thorough inspections. The installation crew, including Osvaldo Llanes and Armando Lago, work hard to complete jobs efficiently, even in challenging conditions. The office personnel, including Jessica, are friendly, professional, and provide excellent customer care, following up and responding promptly to needs.
I just had my AC unit service which we do every 6 months. Jose G (smiley) was our technician and did a great job. He was pleasant, professional and communicated well throughout the process. So refreshing to see the pride he took in his work and so polite throughout the process. Thank you Jose! Highly recommend this company!
We had a problem with our AC. The humidity level was rising and so was the temperature. We called ProQuest and Michele answered the phone. A blessing. Michele was knowledgeable about what may cause this issue. She instructed us to trip the breaker. We did and turned off the AC. We had errands to run and when we returned, the AC was not only running, but the humidity level was in check. We contacted Michele and she suggested we connect in the morning, to ensure that all systems are performing. The next morning Michele called, before we even thought about it, to ensure the AC was working. This type of customer service is above and beyond anything we have experienced… read full review
I really appreciate all the work you guys do to keep our home running so well. Our systems are in great order thanks to you and a special thanks to Luis, he's a great technician!
6420 Metro Plantation Road, Fort Myers, FL 33966
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