Premier Pool Enclosures

Aug 2023

First and foremost, this took forever. But Premier was totally upfront about it. They told us it would take a long time. So be prepared for that.They did have to come back and fix a couple minor things but they were fast and professional about it. They actually have to send someone out to look at something this week and I’m sure it won’t be an issue.Premier staff is VERY busy but their quality is good. Our design was also unique and not the run-of-the-mill type of design and they made it work so well!I will say that communication is lacking a bit when you want to know updates, but at the end of the day, they made up for most of the little things that bugged me and...read full review

Jun 2023

Terrible. Paid top dollar for a patio enclosure and stonework. I am not a full time Florida resident (which was made very clear to them) and the job was scheduled to start June 1 2021 and be done over a 3 month period. Project management was totally nonexistent. They never disconnected my irrigation system and never rerouted the heads so when their job was done ( 2 months later than quoted) I had water spraying up in random places on my lanai. The owner then acted like he was somehow doing me a favor and stopped over and capped the loop and nothing has been done to repair the irrigation since. To top it off, the enclosure sustained some damage during the fall hurricane...read full review

Apr 2023

Three days after hurricane Ian, a representative of Premier showed up at our home. A tree had fallen on our pool cage and it was in our pool. He assured us that if we signed a contract and gave them a deposit, we would be first in line to have our cage replaced. Well, it has been nearly six months and we CANNOT get anyone to answer our calls or emails. They have our deposit, a large one, and it feels like being held hostage.