Always get first class attention, from the owner to the service advisor. Just had my scheduled service done and Austin was fantastic as always. Its a good day when you feel good after a vendor is complete. Thanks as always.
November 2025
Week before last, the AC in our condo suddenly started running longer and longer each day, until it ran almost the 24 hrs one day. Investigation of all of the components (still quite new) revealed a leak in the refrigerant line, which happened to run under the building. We then learned that the replacement had to make a longer, complex run to the roof then down through other units to ours. Initial replacement estimates were much higher than expected, and we were stuck - no AC! A friend referred us to Art at Epic, saying they had solved the same problem for several other owners in our neighborhood more economically. I contacted Epic last Monday morning, and they sent Rob... read full review
August 2025
Austin did a stellar job on my A/C repair! He was punctual and thorough, I could barely even tell he was there. He even put my doggie beds back after he was done! Now my A/C is working like new!
Always get first class attention, from the owner to the service advisor. Just had my scheduled service done and Austin was fantastic as always. Its a good day when you feel good after a vendor is complete. Thanks as always.
Week before last, the AC in our condo suddenly started running longer and longer each day, until it ran almost the 24 hrs one day. Investigation of all of the components (still quite new) revealed a leak in the refrigerant line, which happened to run under the building. We then learned that the replacement had to make a longer, complex run to the roof then down through other units to ours. Initial replacement estimates were much higher than expected, and we were stuck - no AC! A friend referred us to Art at Epic, saying they had solved the same problem for several other owners in our neighborhood more economically. I contacted Epic last Monday morning, and they sent Rob... read full review
Austin did a stellar job on my A/C repair! He was punctual and thorough, I could barely even tell he was there. He even put my doggie beds back after he was done! Now my A/C is working like new!