About Storm Tight Windows of Florida
Storm Tight Windows of Florida is a trusted company with over a decade of experience in providing durable and aesthetically pleasing hurricane impact windows. Their team, including knowledgeable sales representatives and professional installers, strives to meet customers' needs and exceed their expectations. The company's products are made in America and serve homeowners in various areas, including Dade, Broward, and Palm Beach. Customers praise the company's excellent follow-up service and installation team, with some technicians being described as professional and positive. Many reviews highlight the quality of the windows, noting that they are easy to maneuver and significantly reduce noise. Customers also appreciate the respectful and friendly attitude of the installers, who take precautions to keep the work area clean and minimize dust. The staff, including sales reps and managers, are often praised for their helpfulness and communication. However, some customers have experienced delays or difficulties in follow-up, with issues related to inspections and contact difficulties. Overall, Storm Tight Windows is committed to providing quality products and services, with many customers highly recommending them for their professionalism and the positive experience.
I had my windows installed 10+ years ago and still working and look as they did when they were installed. I google them to see if they were still in business and they are. I will be calling them for my doors to be replaced. Great product you can not go wrong.
We had hurricane windows installed in our home with Storm-tight windows. It was an excellent experience.
Alex was very informative when he came out to give us the quote. He answered all the question we had. He was very pleasant to work with.
The worker ( I wish I would have ask their names) who installed the windows were also very good. They took every precaution to cover the area they were working on with plastic, which kept the dust and mess to a minimum. After each window they cleaned up. They were very respectful and friendly.
Once the windows were ready to install it took 3 days total including the inspection.
The managers David and Zach called us several...read full review
Although the windows appear to be good quality the customer service is abysmal. After I had purchased the windows the company did not respond to any phone calls, they did not answer the phone, they did not return phone calls, they did not respond to emails, they totally ghosted me and did not reply to any of my inquiries. When they finally installed the windows, the installer straight up lied when he told me that they would return the next business day to finish the cleanup and do the final inspection. I sat home all day waiting, but they never showed up; when I contacted the county I found that the inspection had not been scheduled. They left broken glass on my patio, dirty hand print in interior paint and did not finish the cleanup as promised. The customer service offered by this company is beyond disappointing I do not recommend them for this reason.