Tips & Reviews for Massage Envy

masks required staff wears masks accepts credit cards quiet garage parking, street parking, valet parking bike parking accepts insurance gender-neutral restrooms offers military discount open to all facials massage

  • Oct 2021

    I went in for my first facial ever and had a wonderful experience! Lizbet is very nice, gentle, and caring. She described each of the products she applied to my face and explained the reason for applying them. I made an appointment to come back in 3 weeks to see her!

  • Sep 2021

    The employees at this location always offer stellar customer service to me. They make sure that my appointments are scheduled, and that I am aware of any promotions that the studio is offering. I visit the studio twice a week and feel at home while I am there. I strongly suggest that the spa begins giving employees one free service a month. The staffs hard work warrants this reward.A special thank you to Layrelis, Raul, Indiera and Liz for always keeping my body in good condition. Thank you, also, to Diago, Sofia, and the rest of the front desk staff for always helping me manage my schedules and payments.The team here is the reason I love coming to this studio.

  • Sep 2021

    I am new to a membership and already regret it. I had a 9:00 am confirmed appointment, checked in 5 mins prior, and was asked to wait for my therapist. After 15 mins I asked the receptionist when I'd be called. She came back a few moments later to let me know that my therapist was not even there. There was no other therapist there available. Poor management skills & customer service as no one thought to call me BEFORE my appointment to let me know they no longer had accommodations. Instead, they told me to wait in the lobby for someone who was not present or coming. I was told "sorry for the inconvenience".

Photos

Hours

Monday: 9AM - 10PMTuesday: 9AM - 10PMWednesday: 9AM - 10PMThursday: 9AM - 10PMFriday: 9AM - 10PMSaturday: 9AM - 10PMSunday: 9AM - 10PM

Ratings

Google Google: 4.7/5 Yelp Yelp: 3/5 Facebook Facebook: 3.8/5 Foursquare Foursquare: 7.4/10

Massage Envy

6927 Red Rd, Coral Gables

Directions Appointment Call Website Suggest an Edit