About Cool Rays Air Conditioning and Heating
Cool Rays Air Conditioning and Heating is a family-owned business that specializes in providing top-quality AC service to residents of Brevard County. The company is known for its 24-hour emergency turnaround, ensuring customers remain comfortable in their homes year-round. Cool Rays' technicians are praised for their persistence, accessibility, and exceptional customer service. Recent reviews highlight the professionalism and expertise of the staff, with customers impressed by their knowledge of specialized devices like soft starts, which help a whole house run on a small portable generator and prolong the life of the AC system. Customers have shared positive experiences with the installation process, noting its efficiency and attention to detail. The owner, Clayton, ensures everything goes smoothly, and the technicians, such as Chris and Tony, are recognized for their friendly demeanor and organization during installations. They are also commended for their ability to overcome challenges and complete jobs promptly. The family-owned business's down-to-earth approach and excellent warranty have made it a trusted choice for residents in the area, with many expressing that they have become lifelong customers.
Kory did clean and professional work. He identified and fixed the root of the problem in a timely manner, and DID NOT try to up-sell me on things I didnt need. He also fixed the issue while implementing some precautions to help prevent the issue from reoccuring.
THIS GUY is amazing. He's an absolute asset to Cool Rays AC. He immediately came out on an emergency call and quickly diagnosed AND fixed a previous technicians inattention to detail. Cody's customer service was perfect and he was very courteous and friendly. This is how customer service should be. I can't give this guy enough high praise. His work ethic is awesome!
I was totally surprised and happy to see a female show up to service my air conditioner but...Brieaunna was awesome!!! She was very courteous and thorough. She showed me and discussed with me things she checked and maintained with my system. I trusted her analysis and relied on her expertise when she found problems (stopped up drain, faulty float switch). I would like for her to continued to maintain my account unit!!!