About Erica's Plumbing, Air Conditioning & Restoration
Erica's Plumbing, Air Conditioning & Restoration is a trusted and reliable service provider in Boca Raton, FL. Their dedicated team of experienced technicians is committed to delivering fast, professional, and affordable services to both residential and commercial clients. The company focuses on excellent customer service, with staff members going above and beyond to help customers, including providing same-day service for all plumbing problems. They specialize in repiping, leak detection, and full-service plumbing, ensuring the smooth operation of customers' plumbing systems. Recent reviews highlight the company's ability to handle complex jobs like cast iron pipe replacement carefully and efficiently. Customers appreciate the helpfulness of technicians, who are courteous and communicative. Feedback shows that Dakota was particularly recognized for being respectful and efficient during a toilet repair and other issues. While some reviews suggest that office staff could improve their customer service, the overall experience with Erica's Plumbing is positive. They are highly recommended for any plumbing, AC, and restoration needs, with many customers expressing relief at having such a reliable company to count on.
Hands down the best Plumbing and HVAC business in Broward County. Erica and Taylor are phenomenal and their whole team is top tier!!
Dear Erica's Plumbing, I apologize for the delay in writing this review. I wanted to share my experience with Erica's Plumbing regarding the replacement of our cast iron pipes. We chose your company based on a friend's recommendation, and you were the final company we contacted for an estimate. We were immediately impressed with your salesperson and decided to move forward with the project. While we were initially told the job would be done quickly, we NOW understand that cast iron pipe replacement is a significant undertaking. There were some miscommunications along the way, with different employees providing conflicting information. However, Tiffany and Taylor were both very helpful, especially Taylor who answered all of my many emails. Fred, the Service Manager, also came to our home to address our concerns and explain the process, which we appreciated very much. Ultimately, we are satisfied with the work that Erica's Plumbing performed. Replacing cast iron pipes is not a small job, and it did take some time. However, we believe that the quality of the work was worth the wait. We would recommend Erica's Plumbing for any plumbing needs.
We called Erica’s Plumbing for emergency service tonight - to be honest, we went with Erica’s on my Google search results just because my daughter insisted we hire “the girl company!” (girl power!) I am so, so glad we did! The ease of scheduling was top notch and Dakota called before showing up to let us know his ETA. He was so kind, patient and thorough. It is rarely ever a joy to deal with home improvement issues especially in an emergency situation, but Dakota made it a joy. He was absolutely amazing at what he did, detecting the leak and explaining it all to us as he worked. He is truly gifted at what he does. I referred him and Erica’s to at least 20 people in the time he was here. It can’t be easy to be working well after midnight on such a big leak, but he was so kind and thorough. THANK YOU!!!