Baptist Health Infusion Care | Boca Raton

I want to take a moment to sincerely thank everyone at Boca Raton Regional Hospital – Infusion Care for the exceptional care I received. I’m usually not the best at remembering names, but a few individuals truly left a lasting impression on me.

Thank you, Jesslyn, Jami, Shonda, Anthony, Laura, Lisa, Lauren. I deeply appreciate the kindness, attention, and dedication you showed throughout my time there. You all went above and beyond, and you absolutely deserve to be recognized for it.

God bless you all.

I don't know, but lately Dr. Forcione needs to go on a long vacation. Seriously! Looks like he's unfocused and really need to have better bedside manner. The staff there needs to be more respectful. Having said that, the doctor needs to get another manager because he's going bonkers and has a rude attitude. I mean seriously is this man having an affair or something and his head not straight. Ridiculous and Pathetic!!

This is the worst hospital in every way. My poor husband went to their emergency room because it was the closest. After an endoscopy and colonoscopy they found a mass in his colon. My husband was kept in a room without a window and the AC was not working. I brought a fan from home. There's no communication whatsoever. They scheduled him for surgery without having pathology back. I asked to have him go home and it turned into a nightmare. Even threatened me that our insurance would not pay if we left. They did everything possible to not let him leave. Took 3 hours all the while I was disrespected. Dr Gupta addressed me as "Hey!" in the hallway. The doctor that was to do the surgery was a general surgeon and not a specialist. During such a delicate time we were treated with disrespect and not just lack of information but wrong information. No one was even able to give us his test results. While still there I called UM and just two weeks later Dr Sands is currently doing surgery. He was fully tested and we were given a game plan for his full recovery. I could never recommend Boca Regional to anyone.

I can't speak highly enough about the treatment the whole staff gave my mother on the 9th floor. But Victor Barbosa, who was my mother's case worker, care really stood out. Unfortunately, and without good reason, the insurance company denied my mothers claim then was not allowing me to make an appeal stating that they weren't informed that I was the power of attorney. Victor asked if he could help, and then I handed him my phone to talk with the insurance rep. He then proceeded to go back and forth with the representative for the next 30 minutes and they eventually accepted our appeal. I can't begin to tell you how much this means to a person trying to get the proper care for a loved one. The whole time my mother was on the 9th floor, Victor was always there to answer questions with a positive attitude and caring demeanor. I will be forever grateful for his kindness and help.

The many times we have had to come to this hospital - emergency and otherwise- we find that the support staff is very helpful. The nurses, nurses aides and doctors as a whole are a miserable group. Have yet to meet one that is pleasant in tough situations. Why is this allowed , why is this happening ? Is it the leadership , are these people miserable because of bad management???? Far better off going to emergency or general care at another hospital or urgent care. No need to take pictures - unless I take pictures of the nurses who are abrupt and rude at the very worst times.

I was in this hospital recently and the had the worst experience of my life. The nurses don't give a damn about you and if you need their help they never come to your room. The Drs are very rude and unprofessional. This hospital has gone downhill since Baptist took it over. Try to avoid it if you can . Go to hospital that gives you quality care and wants you to get better so you can leave.

I went into ER. I was taken pretty quickly, I ended up having gallstones and some gallbladder issues. Everyone that work there was kind and knowledgeable. I got admitted and had to stay overnight and they were extremely thorough and helpful. I specifically want to mention Claudia in the ER she was my nurse and she was spectacular.

If I can make two reviews I would because the medical care was great. Although while staying at the hospital, an argument with one nurse turned into about 4 nurses against me that would mainly talk crap. Over the 12 days I was there, it went all the way from physically threatening me to having my phone looked through at night and the language on my google accounts changed. I made this yelp just to write this review because there's no way that's right for any staff to do.

Nurses likes to ignore everything I asked. For any reason if you are going to spend sometime at Boca Region just Dont except Good service. Unfortunately this is not a service hospital.

They need better nurses and staff. Went in with chest pain and shortness of breath as I told them i have CHD genitic heart failure and they told me to follow up with my cardiologist everything was fine. I didnt feel fine and i still dont feel fine. I would not recommend this hospital anymore.... They were good at one time.