Atlantic Towing & Recovery Inc

After two other towing, companies failed to help me with one canceling my request outright without telling me and the other one not having the right supplies or even willing to just stop by.And check out the car to see if it needed what I was asking for the third company came out, had the supplies realized that I didn't need what I thought I needed and towed the car safely to its destination. Solid company and the house is specialized in towing teslas FYI. Don't hesitate in using them.

This place should be investigated by the police for fraudulent business practices. Had my necessary documents ready to go before closing at 6pm, however the female worker couldn’t be bothered to wait that long and told me she was leaving, and to call her if my notarized documents came through before 6, to which she would return since she lived “around the block”. However every phone call to both her and the official number went unanswered and I was unable to receive my property until the following day, along with receiving an additional charge.

Took care of our car after a late night accident, Brittney was so so helpful getting our possessions out of the car the next morning, very kind and professional service.

I was in an accident on I95 my car was done. I called them on Friday night at 6:53PM, they actually answered the phone. He helped me figure out where on 95 I was, and the tow truck arrived at 7:07PM. They towed the car to my mechanics shop.
Thank you

They only get 1 star because I had to select it to leave this review. Otherwise they deserve less than 1 star. They are just horrible. When they towed my son's car they pulled it from the rear, which is what the tow truck driver told me over the phone. He came and towed the vehicle considerably earlier than the time I was given and damaged the front bumper as well as the front under carriage of the car and denied doing it, so they won't pay to have it repaired. I must put in a claim with my insurance! They need to go out of business! Horrible tow service!! They don't care about your car that you work hard to pay for and take care of.

Since I can't respond to your rude response to my review, I will say this, you don't have very many good reviews, so there is your proof of bad service and rudeness! Also it doesn't matter what type of car I have, there is no need to damage it while towing and then deny it! Now that's BS!!!

Had the best experience!

I would highly recommend them prompt efficient and communicative . You can't ask for better!

Thank you for prompt professional courtesy service through AARP on Saturday from FAU to Margate !

We are currently stranded in a parking lot after waiting over an hour for Atlantic towing showed up, then upon arrival the driver filled our tire with air to show where the hole in the tire is (even though the run flat tire was clearly deflated and we did not care where the hole was) and then said they had to leave because they had an accident to go to. It is 100% unacceptable to start a job and then just leave the customers stranded and having to wait for a different tow truck. Because Atlantic Towing decided to leave, we now need to wait another hour for a different tow truck which will cause us to have to leave our car overnight at the dealership for the tire to be replaced tomorrow. I will also be reaching out to the city of Boca Raton to let them know that the tow truck company they have contracted is so irresponsible that they would act in this way. It should also be noted that Atlantic Towing stated their only alternative to just leaving; was for us to leave the keys to our car in the car and they will pick it up at an unknown time later in the evening. It is not only unprofessional, but also irresponsible to even suggest that. I highly doubt Atlantic Towing would have taken responsibility for any items that would have been stolen out of my vehicle or if someone would have decided to just steal it and drive it till the rim fell off.

**Since I cannot respond to your reply, I am making an edit to my original review. The excuse of “the police take a priority…” is not only unprofessional, but also ridiculous! Just because you have a contract with the Boca Raton Police Department, it does not excuse your company from leaving a customer stranded for hours. If you do not have enough employees to handle your calls for service then maybe you shouldn’t have bid to get a contract with the city. We had already waited hours for your company to arrive, and after the driver started to work on my car he just left us stranded again to go to the other call. The dispatcher for your company told us we’d have to wait for another tow truck with no ETA or status. Rather than giving an unprofessional response to your poor service, you should look internally on how you can operate more efficiently! If you cannot complete a job you are hired for, then don’t take the job!

This company took my car, in the process completely shredded the undercarriage and left the car bottomless.
They had no consideration for the issue they created when they decided to steal my car.
Be careful with these guys.. who knows what they might do to your car next.

Got in a car accident recently and this was the company my issuance provided to tow my car. The driver John was super helpful and really went out of his way to help me out. But the lady in the office Jessica completely ruined my experience. I’ve never had to deal with someone so rude in my life. I would be embarrassed having an employee treat customers the way she does absolutely ridiculous. I never leave reviews on anything but my experience dealing with her was absolutely horrendous. Like I said before John was great but it seemed like Jessica just couldn’t be bothered with working and seemed bothered I was interrupting a personal call she was having with someone the whole time I was there.

Awful place! a driver tried to run me off the road today due to me not letting him in front of me as he obnoxiously sped up to cut everyone off, then proceeded to yell violent things out the windowService: Car towing