Reviews for Valle’s Landscape

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Mar 2024

I wouldn't go here tbh, lack of communication asks you to leave your door unlocked & wont show up. Management will argue with you instead of making things right, and just all around a money hungry company with poor customer service skills. Most upsetting when you need to move out of a complex by a certain time & they just carelessly skip you and reschedule to a day you're probably not even available. So I advised you all to SKIP THEM!!!
Jun 2023

I've used Carpet Valle in the past and whenever I place a service I always request Carlos as I've never had an issue with him, he's customer friendly and more importantly he does an outstanding job. This go around, the Owner ALDO had to reschedule my service to another day which was no problem however this new guy (Edgardo) who has a NASTY ATTITUDE is completing the order and not Carlos, who I explicitly requested. I called the Owner (Aldo) to discuss and he was an ABSOLUTELY RUDE A**HOLE. He never let me speak, cursed me out, hung up the phone and CANCELLED my service (even though the new guy was at my rental property). The Owner cancelled my service because he ASSUMED no one was home when someone was there at the property. Once that was answered, he had the nerve to ask me who is going to pay for the service. I WOULD NEVER USE THIS COMPANY AGAIN. THE OWNER IS A RUDE JACKASS THAT DOES NOT SEE CUSTOMER SATISFACTION AS A BENEFIT. This is NOT how we do business in the USA, I strongly urged to avoid this company. YES, they are cheap, but NO ONE should ever speak to anyone like that, EVER. My humanity is much more important and yes I would pay an additional $200 at another company versus this company.
Apr 2022

HORRIBLE service. The tech showed up and was supposed to pick up a living room carpet to take to be cleaned. I had an infant sound asleep and two toddlers in the living room with me. He was SO LOUD AND AGGRESSIVE that the infant was woken up and my grandkids disturbed. He was insistent that he wanted to clean the carpet in the house. I told him that he could obviously not as I had small children here and that is not what was requested or paid for. It took way to long and he was WAY TO LOUD about calling to find out what he was supposed to actually be doing. I DO NOT RECOMMEND this company to anyone. Find a company that believes in SERVICE for the client instead of insisting that they want to do what THEY would prefer.