About Simon Eye - N. Wilmington| Concord Pike
Simon Eye Associates on Concord Pike is a dedicated group of experienced eye doctors and support staff committed to providing patients with comprehensive eye exams, emergency services, and a wide selection of glasses and contacts. Patients consistently appreciate the friendly and caring service from the team, including associates like Jovi, who is noted for her exceptional customer service and attention to detail. The doctors take the time to explain procedures and test results, such as retinal imaging, ensuring that patients fully understand their eye health. While some patients have mentioned the need to return multiple times for glasses adjustments after the initial fitting, many are pleased with the service and quality of glasses offered at this Simon Eye location. Positive experiences extend to emergency visits, with patients expressing satisfaction with the overall treatment from the front desk to the assistants.
I have been going to Simon Eye on Concord Pike for 4 years and have been very happy with the staff and the doctors I’ve seen. I also get my glasses there and you can swing in with any problems you have with your glasses and they will take care of it. If they need tightening or loosening, whatever the issue is.
I lost the screw to my glasses this morning and I had installation job to do.And I had to get to simon is and hope and pray, they could prepare my glasses, and I could still make my appointment and look professional.And what do you know, the technician and her name is Mars was able to repair my glasses and have me on my way. That is service that I can be proud of I've been with Simon. I's for quite a few years. And they always impressed me with their service. Thank you. Simon Eyes, from me to you!
I needed my new glasses fixed and Mars was the person who helped me. She took lenses and frame and “worked her magic” by putting everything back together!! Thanks Mars!!! Keep providing the outstanding customer service!