About Specs For Less
Specs For Less is a welcoming establishment known for its outstanding customer service. Customers appreciate the kind and helpful staff, who quickly assist with repairs, often free of charge. The team provides useful tips on caring for glasses and ensures that clients leave satisfied. Many have been visiting for over a year, enjoying the friendly atmosphere and the staff's dedication to making every visit a positive experience. The business has received praise from customers for going above and beyond, even providing a temporary pair of glasses while repairing a customer's tricky broken pair. Customers have also expressed gratitude for the staff's ability to find the perfect frame for their lenses, often at a lower cost compared to other providers. One customer was particularly impressed with the recommendation of no-line bifocals, which they were unaware of previously. Overall, Specs For Less is a highly recommended destination for eyewear needs, offering exceptional service and value.
These ladies went above and beyond for me last year when I brought in a tricky pair of broken eye glasses. What I thought would be a quick fix ended up being a lot more tedious but they were amazing, even gave me a pair off the rack to wear home while they fixed it.
I received excellent customer service at Specs for Less in Middletown. I had purchased my glasses at Star Vision in Middletown and within a month my frames cracked while on my face! I took back to Star Vision and they replaced the frame at no charge, but it happened again...total of 3 times! I wanted the owner of Star Vision just to put my lenses in a frame with the same shape, and I would pay for the new frame, but he refused. I went to Specs for Less and they found me a great frame for my lenses to fit in...only took 10 mins and only cost me $79. Star Vision could have done the same, but only offered to give me the same defective frames, which cracked 3 times in a...read full review
Before coming here I was quoted 423 with frames i didnt like and disnt included warranty. Kelly was great. She recommended a pair of frames that were perfect, informed me of no line bifocals which I was not aware of @ all. I got the no glare, warranty everything i was looking for for $304. I can't say it enough. I am a very satisfied customer and am recommending this place to everyone i know.