USA Vascular Centers

Feb 2023

Absolutely terrible experience with this company. I used to be treated at Vein Clinics of America in Arlington, VA and had a wonderful experience with them. Then that firm was acquired by USA Vein Clinics and my experience was awful. I was never actually able to be treated by them as they never requested insurance approval to treat me and when I showed up to the appointment they didn't even have me scheduled. So that added a delay for treatment and then when I went back they didn't have a provider there to treat me because I was AGAIN not on the schedule. Well they fooled me into making another appointment and then they cancelled it the day of. If you have a choice, don't go to this business. I'm still owed over $400 and it took FOUR phone calls to get my medical records sent to me. Even now they keep sending requests to my insurance provider asking to treat me even though I'm no longer a patient. Don't go here!!

Apr 2022

Abysmal. No explanation of procedure. Made me wait for over an hour. Couldn't tell me how much the treatment cost. I ended up cancelling all my appointments. Don't waste your time.

Mar 2022

Horrible experience. First, they lost my payment information. But worst, I had a 4:00 video appointment and was provided a link to connect. At 3:50 I received a call that went to voicemail in which a self-identified doctor claimed that because he could not reach me for my 4:00 call, since it was 3:50 I had to call and reschedule. Note that (a) the appointment did not start until 4:00 and (b) it was supposed to be a video call through the link provided. Complete cluster. I spent too much time on this and never even got to talk to a doctor. Avoid this company unless you like spending time answering useless calls but never getting anywhere.