About McMurrays Heating & A.C.
Reviews for McMurrays Heating & A.C.
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McMurray's Heating and A.C. provides heating, air conditioning, and installation or repair solutions with a personal approach to customer service. Customers are treated with the utmost respect, and the team never, ever cuts corners when it comes to HVAC service, installation, and repair. The business is known for getting the job done properly the first time and delivering on promises. Customers describe the company as amazing and honest, with technicians who are friendly, thorough, and knowledgeable. They provide quick diagnoses and same-day service, often arriving within hours of a call. One customer came home to a hot house on a Saturday night, and McMurrays had a tech over within 3 hours on Sunday morning, diagnosing an external condenser issue, replacing a part, and performing a deep cleaning to restore comfortable temperatures by early afternoon. Another customer's A/C died on Friday, and McMurrays arrived in 2 hours, getting the A/C back on within an hour while explaining everything in detail. The team also demonstrates extraordinary dedication, accommodating urgent requests within demanding schedules and showing genuine concern for customer well-being. When a system needed a total replacement due to an incorrect installation, the team handled it with complete honesty and genuine kindness, working incredibly fast and supporting the customer through the whole process. They point out other irregularities, offer solid, straightforward advice, treat homes like their own, and even send a thank-you gift after the job. Customers highly recommend McMurrays for urgent needs and maintenance, earning customers for life.
I highly recommend McMurray's Heating & A/C. On a very hot DC summer day, my mother’s A/C unit(s) stopped working. We knew we needed someone good to figure out what was going on. Ryan came the same day we called, and spent the time on the roof and in our crawl space to understand what needed repair. We had some electrical problems, so they sent an electrician the next day. Mr. McMurray kept in touch by text and calls. We found Ryan to be a very good and thorough diagnostician and explained to us what he found. He did excellent work. and, we felt happy to have such good help.
I had a great experience with the technician who came out last night to work on my AC unit. He was very professional, knowledgeable, and helpful. He took the time to explain everything and made sure the unit was working properly before leaving.
I really appreciate his hard work and excellent customer service. The response time was remarkable, and the entire experience was smooth from start to finish.
I would definitely recommend McMurrays Heating & AC to anyone in need of HVAC services. Thank you for a job well done!
We used McMurray's for an inspection/diagnostic of our full AC and heating system. Lynwood was excellent; he took the time to educate me about the issues with the AC blower, ductwork modifications needed and differences between furnace efficiencies and capacity. I am so thankful to McMurray's for their straightforward explanations, punctuality, and great communication.