About LensCrafters at Macy's
LensCrafters at Macy's on 1201 G. Street N.W. is dedicated to providing quality eyecare, offering a complete range of premium lens solutions and a wide selection of designer frames such as Ray-Ban and Oakley. The staff is commended for being nice, patient, respectful, and helpful, with a special mention of the manager, Matthew, and employee, Dee. They are praised for going above and beyond to assist customers in their eyewear selection, even when they are indecisive. However, some customers find the contact lens evaluation to be expensive. All prescriptions are welcome, and most vision insurance plans are accepted, including Aetna, EyeMed, Humana, United Healthcare Vision, and Cigna. After insurance, customers have found the cost of their new glasses to be reasonable.
The staff is top notch! Helpful, informative, lots of humor and just plain nice. The eye doctor is friendly, asks lots of questions and doesn't rush you out the door, he is kind.
I had an excellent experience at LensCrafters recently and wanted to take a moment to recognize the outstanding service I received from Nate. From the moment I walked in, I was greeted warmly, but what stood out was the level of patience and care shown during the entire process.
I can be a little indecisive when it comes to picking frames, and I had several questions about pricing and lenses. Nate never rushed me or made me feel like I was taking up too much time. He took the time to explain the differences between lens options, walked me through what would best suit me, and gave honest feedback when I asked for opinions on frames.
What impressed me most...read full review
Great and fast service. I didn’t have to wait and the process was quick and easy.
Dimitri offered me all the information I needed to know so I could decide the best glasses for me.