Super friendly and knowledgeable. Highly recommend this store for tile needs.
Jennifer Doser
Jan 2026
Steve was so incredibly knowledgeable and helpful. His 13 years of experience really showed with every suggestion he made!
Adam Remisz
Nov 2025
Walked around the store for about 15 minutes and not a single employee offered help. Several staff were standing around, but no one acknowledged me or asked if I needed assistance. Definitely not a customer-focused experience.
Devar Watts
Nov 2025
Jesus Sarate , New Britain ave was awesome!! Thanks a lot.
Will
Sep 2025
Redoing our master bathroom stopped in and Alisha and Tammy showed us samples had me email them pic of our bath and next we’re looking at our bath with tile samples. Answered our questions and sent us home with samples. Going back Monday to order
Laura Pepler
Aug 2025
James Surdyka is the best! We purchased some tile and unfortunately it wasn’t what we had expected. James was so understanding about the dilemma we were in. He kindly accepted the return (with a re-stocking fee of course ) and saved us a lot of money in doing so. That’s when you know that customer service is a priority to this company. Thanks again James for helping us make this home project all that we want it to be .
John Raschi
May 2025
Came here at the recommendation of a contractor. He couldn’t have been more right. The staff were great, helpful, and offered good recommendations and suggestions. There is so much to choose from that you won’t be disappointed. Make sure you stop in for any tiling needs!!
Marc Galvin
Apr 2025
Great selection of tile and knowledgeable staff ready to help you. A huge shout out to Niki who spent the time working with me to pick out kitchen backsplash. Niki and Joe were a pleasure to work with, gave great ideas and helped point me in the right direction!
Marisol Jacquot
Apr 2025
First time here and Nicky was very sweet and helpful. The customer service was on point. Thank you
G D
Super friendly and knowledgeable. Highly recommend this store for tile needs.
Jennifer Doser
Steve was so incredibly knowledgeable and helpful. His 13 years of experience really showed with every suggestion he made!
Adam Remisz
Walked around the store for about 15 minutes and not a single employee offered help. Several staff were standing around, but no one acknowledged me or asked if I needed assistance. Definitely not a customer-focused experience.
Devar Watts
Jesus Sarate , New Britain ave was awesome!! Thanks a lot.
Will
Redoing our master bathroom stopped in and Alisha and Tammy showed us samples had me email them pic of our bath and next we’re looking at our bath with tile samples. Answered our questions and sent us home with samples. Going back Monday to order
Laura Pepler
James Surdyka is the best! We purchased some tile and unfortunately it wasn’t what we had expected. James was so understanding about the dilemma we were in. He kindly accepted the return (with a re-stocking fee of course ) and saved us a lot of money in doing so. That’s when you know that customer service is a priority to this company. Thanks again James for helping us make this home project all that we want it to be .
John Raschi
Came here at the recommendation of a contractor. He couldn’t have been more right. The staff were great, helpful, and offered good recommendations and suggestions. There is so much to choose from that you won’t be disappointed. Make sure you stop in for any tiling needs!!
Marc Galvin
Great selection of tile and knowledgeable staff ready to help you. A huge shout out to Niki who spent the time working with me to pick out kitchen backsplash. Niki and Joe were a pleasure to work with, gave great ideas and helped point me in the right direction!
Marisol Jacquot
First time here and Nicky was very sweet and helpful. The customer service was on point. Thank you
Paul Palma
Excellent selection and service