About Andy Wotton Plumbing and Heating
Andy Wotton Plumbing & Heating is a reliable and trusted company specializing in plumbing and heating services for the central Connecticut area. Founded in 2008, this family-owned business is praised for its prompt, friendly, and efficient service. The technicians are experts in their field and deliver great experiences, offering reasonable estimates and completing repairs in a timely manner. Customers appreciate the company's clear pricing and options, as well as its quick response times and honest pricing. With a high recommendation for its quality work and excellent customer service, Andy Wotton Plumbing & Heating is a go-to choice for customers' plumbing and heating needs.
⭐️⭐️⭐️⭐️⭐️ Fantastic service and excellent work. I had a cracked cast iron main sewer line and the team at Andy Wotton plumbing came through with a reasonable estimate and completed the repairs I needed in record time. The technician (Anthony) was prompt, friendly, efficient, and overall delivered a great experience. I am now a forever customer and recommend them to anyone in need of a plumber.
JOB DONE and DONE RIGHT! I've had typical basement flooding. MDC has a sump pump and back water valve program which does a half-ass job for free. I was looking for a contractor who recognized these shortcoming and would do the job right. I was surprised by Andy's accurate assessment, recommendation, and clear communication. Anthony followed through and executed the job with finesse and excellence. He even allowed for minor changes along the way -- much appreciate the flexibility, Anthony. Simon, the apprentice, was also polite, flexible, and did a fine job too. They've been in business a long time. A+ @ BBB. Good Fb & Google reviews. If you take issue with Andy's or Anthony's approach or workmanship the problem can be found looking in a mirror. I couldn't ask for more. Solid!
Long story short - Great craftsman - Great work - I will use his services if I need them again. Full story- I had an old heating zone valve that was leaking from body of the valve and would need replacing. As there were no isolation valves around the zone valve (as a previous plumber should have installed) it was going to be a chore. I called Andy Wotton Plumbing and had a very pleasant conversation about my problem. I set up a time for Andy to come out and give me an estimate on my issue. Andy came out, looked over my system and told me that since there were no isolation valves anywhere, the system would have to be drained and the cost of changing the singe valve would be high. He recommended that we wait until more things failed or we were wanting to do a larger project. We then discussed a future project of getting rid of the zone valves, adding circulators and and headers. Great conversation and a good idea for later. We also talked ballpark costs, so I would know what I was getting into. About a month or so later, the valve started leaking worse and I called to schedule him out. Now it was cold out and I would like to have this done during the day so I wouldn't have to stay in a hotel or get a bunch of heaters. Andy came out to talk over the project again to make sure we were on the same page and be sure he would have everything on hand to complete the project when we got it scheduled. I talked to their scheduling lady (very professional and nice, btw) and made an appointment. A quick aside about the lady who answers the phone (she does a lot more than just that by the way). I called to schedule and the phone rang until it went to voicemail. I didn't leave a voicemail and figured I would call back in a few hours. Less then an hour later, my phone rang...she called me back from the caller ID and said that she was on the other line and would like to know if there was something they could help out with. Who calls you back without a message and just off the caller ID. I knew I had called a great company. They arranged for the electrician they would need and had to move the date so everyone could be there on the same day. No problem. Day came, Andy and his guys showed up - very professional - first appearances can set the tone. They got to work and didn't stop until they were done and the system thoroughly tested. The work was top notch. I am a bit picky about the details and could find nothing out of place. Every anchor was tight, no rattles, no leaks, aesthetically pleasing (if you are into copper piping work). I think the work area was cleaner than when they started. Now, the price was not cheap, but I don't want cheap when it comes to my heating system. I want good quality and complete peace of mind. What I got was outstanding quality, peace of mind and a go-to plumber. Good people, good equipment, good help, knowledge and experience come at a cost and you should expect to pay for high end everything. Andy Wotton is a high end plumber.