Gottier Fuel Company Inc. is known for its excellent service, with polite and knowledgeable technicians. They respond quickly to problems and provide honest, trustworthy interactions, making them a pleasure to work with. The company offers 24/7 emergency services and bio heat fuel that burns cleaner, ensuring customer needs are met with remarkable response times and great customer service. Customers praise their professionalism and kindness, noting the smooth and efficient process when installing new equipment like a residential boiler. The company’s team is described as very professional and quick, often coming out on holiday weekends to fix issues such as hot water tanks within a few hours. Since 1985, many customers have trusted Gottier Fuel for heating needs, including oil fill-ups and plumbing. They also provide annual furnace cleaning, identifying issues like exhaust pipe holes that could be dangerous, and fixing leaks promptly. Customers recommend signing up for their annual service plans for peace of mind, as the company offers reasonable rates and excellent service.
Came home to a chilly house on a Sunday afternoon. After a quick call to the answering service, a technician called within minutes & he was here in less than 30 minutes. He was able to figure out the issue and had the replacement part on his truck. He expertly repaired the furnace. I highly recommend Gottier Fuel & the service department.
What a great company! It’s our first experience in our new home with oil heat. We signed up for their service plan and had our boiler cleaned and oil tank checked. They are professional and service many houses in the neighborhood. I highly recommend them!
The service experience was outstanding. The technician was professional, showed up on time and explained the things he was doing. This is a great example for all companies to follow when it comes to customer service.
221 West Main Street, Vernon, CT 06066
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