Optimus Health Care provides a range of preventive and specialized health services, including family practice, adult medicine, OB/GYN, behavioral health, dental, and podiatry. The facility aims to serve the community regardless of resources, making it a trusted health care system for many. Patients appreciate the friendly and helpful staff, with some highlighting the quality of care from providers like Dr. Nazanin. Despite the challenges in navigating a complex system, staff members often go out of their way to ensure patients receive the best care possible. Many report positive experiences, paying affordable fees—such as $30 per consultation and $15 for pressure medicine through aid programs—and express satisfaction with the treatment they receive.
However, there have been some delays in scheduling appointments, especially for behavioral health services, which can take several months for a call back. One patient shared that after initially waiting four months for a therapist, they encountered difficulties in getting timely responses but acknowledged recent efforts by new management to improve service. Overall, Optimus Health Care is seen as a caring and reliable provider committed to offering accessible health services to the community, with ongoing efforts to enhance patient experience and streamline processes.
