MyEyeDr. is a professional and personable eye care provider. The staff, including the optician Nancy in Southbury, CT, are polite, helpful, and provide a positive experience. Dr. Filchak is thorough, professional, and friendly, and Jenn is helpful, professional, and kind when ordering lenses or glasses. Customers appreciate the comprehensive services and personalized attention at this location. Many customers have praised the office for its smooth, professional service and friendly environment. The team is known for being on time, helpful, and making patients feel welcomed. Patients often mention that Dr. Filchak is the best eye doctor they have ever had, and that the staff goes above and beyond to ensure customers get the right eye glass prescription. The office was described as warm and welcoming, with staff who are patient and attentive, especially when helping select glasses. Despite some initial confusion about appointment locations, patients find this location to have a great team and excellent service.
I’ve had an excellent experience with the entire staff. Everyone is friendly, professional, welcoming, and genuinely takes the time to make you feel comfortable and well cared for.
A special thank you to Dr. Filchak, who consistently goes above and beyond. He never makes me feel rushed and always takes the time to perform a thorough eye exam, explain everything clearly, and answer any questions I have. It’s clear that he truly cares about his patients and takes pride in providing excellent care.
I highly recommend Dr. Filchak and the entire staff. It’s refreshing to receive this level of personal attention and professionalism. I wouldn’t hesitate to recommend… read full review
Oct 2026
5.0★★★★★
Everyone is very courteous, very professional. The ladies at the reception desk is very accommodating and I love working with Dr. Filchak. He’s always very understanding and supportive
Aug 2026
5.0★★★★★
I had an amazing experience at the Southbury location with Dr.Filchak. He is extremely thorough with his examination. You can ensure you’re getting the best care when you come here. I also want to recognize Jennifer and rose. Rose did a great job explaining the retinal exam and was happy to do so. Jennifer helped me find the best savings for my contacts and talked with me about monthly’s vs daily’s. I’m very pleased with the overall experience. If you want good eye care definitely come here.
