Best office out of them all very accommodating and staff is super thorough and friendly
Mnenna Singh
Mar 2026
I had a very uncomfortable and discouraging experience at this medispa. During my consultation at their Southbury office, the provider repeatedly suggested—multiple times—that I “could go to the Bedford location” for treatment, even though I had never mentioned any preference or concern about locations. It left me wondering why she kept pushing me elsewhere and made the appointment feel unwelcoming.
A few days later, when I called to book the actual treatment, the receptionist (Amanda) told me there were “no openings in March” and then stopped speaking. I had to ask her what availability they did have before she offered any additional information. The tone and lack of effort made me feel like they didn’t want to schedule me at all.
Overall, the atmosphere was unfriendly and dismissive. I walked away feeling that I was not treated the same as other clients, and I truly hope that wasn’t due to my skin color—but unfortunately, that’s how it felt.
If you are not Caucasian, please be aware of this before choosing this place. My experience was uncomfortable enough that I will not be returning.
Misty Minx
Dec 2025
Grace medical Southbury has an awesome team! Krista is a talented injector and the memberships make luxury services so affordable! 100000/10 everytime
Mary
Dec 2025
Exceptional experience! Morgan instantly made me feel comfortable and less anxious. I recently lost a good amount of weight so my 58 yo face took a toll. I basically asked her what her medical opinion was and she was very clear and educated without “selling me”. She truly was very patient and sweet because I know I’m a baby when it comes to pain. I absolutely love what she did! I feel great and my face and lips look fuller and smoother. I will 100% be a repeat client.
Heizel Galdamez
Nov 2025
I went for lip fillers and they exceeded my expectations. I love the result.
Amy Brock O'Connor
Oct 2025
Grace Medical Aesthetics is the absolute best, no matter which practitioner you have. At 54, and someone who wants to age gracefully with a little assistance, I appreciate their shared approach and honesty about how to still look natural as I age.
Mary A Carbone
Jun 2025
Great atmosphere excellent staff would highly recommend and great results
Gabby
May 2025
Have been a customer for two years and will go no where else. Glamorous spot with amazing, down-to-earth providers. Always amazing results. Will come back again and again!
Robin Edmonds-Silva
May 2025
If I could give more than 5 stars I would! Grace is amazing! I love Krista!!!
Arubanon
Best office out of them all very accommodating and staff is super thorough and friendly
Mnenna Singh
I had a very uncomfortable and discouraging experience at this medispa. During my consultation at their Southbury office, the provider repeatedly suggested—multiple times—that I “could go to the Bedford location” for treatment, even though I had never mentioned any preference or concern about locations. It left me wondering why she kept pushing me elsewhere and made the appointment feel unwelcoming.
A few days later, when I called to book the actual treatment, the receptionist (Amanda) told me there were “no openings in March” and then stopped speaking. I had to ask her what availability they did have before she offered any additional information. The tone and lack of effort made me feel like they didn’t want to schedule me at all.
Overall, the atmosphere was unfriendly and dismissive. I walked away feeling that I was not treated the same as other clients, and I truly hope that wasn’t due to my skin color—but unfortunately, that’s how it felt.
If you are not Caucasian, please be aware of this before choosing this place. My experience was uncomfortable enough that I will not be returning.
Misty Minx
Grace medical Southbury has an awesome team! Krista is a talented injector and the memberships make luxury services so affordable! 100000/10 everytime
Mary
Exceptional experience!
Morgan instantly made me feel comfortable and less anxious.
I recently lost a good amount of weight so my 58 yo face took a toll.
I basically asked her what her medical opinion was and she was very clear and educated without “selling me”.
She truly was very patient and sweet because I know I’m a baby when it comes to pain.
I absolutely love what she did!
I feel great and my face and lips look fuller and smoother.
I will 100% be a repeat client.
Heizel Galdamez
I went for lip fillers and they exceeded my expectations. I love the result.
Amy Brock O'Connor
Grace Medical Aesthetics is the absolute best, no matter which practitioner you have. At 54, and someone who wants to age gracefully with a little assistance, I appreciate their shared approach and honesty about how to still look natural as I age.
Mary A Carbone
Great atmosphere excellent staff would highly recommend and great results
Gabby
Have been a customer for two years and will go no where else. Glamorous spot with amazing, down-to-earth providers. Always amazing results. Will come back again and again!
Robin Edmonds-Silva
If I could give more than 5 stars I would! Grace is amazing! I love Krista!!!
kate eisemann
Always a good experience at Grace!