About Hartford HealthCare Rehabilitation Network - South Windsor
Hartford HealthCare Rehabilitation Network offers caring and knowledgeable services. Therapists are known for going above and beyond in treatment and care, conducting thorough evaluations and showing empathy toward patients' needs. The staff includes helpful doctors who assist in defining illnesses and guiding patients through their recovery process. The network is recognized for its excellent patient services, taking the time to explain procedures and answer questions clearly. Appointments are always punctual. Patients frequently mention the friendly and thorough staff, including front desk personnel who do their best to accommodate scheduling needs. The team includes skilled therapists like Paige, Caitlin, Mallory, Ashley, Becky, and OT Peta, all providing excellent service. The facility maintains a welcoming environment, with recent improvements like a repaired entrance pothole, ensuring a safe and comfortable experience for visitors.
Mallory and Morgan made my transition so easy from Glastonbury HHRN to South Windsor HHRN. Because of their skillful and friendly treatment, I am now driving after being unable for one year. They have improved my balance, my strength, my flexibility and my knowledge about my medical conditions. Before working with them, my stumbles would turn to falls. Now I have learned to regain my balance and remain upright. Best of all, I’m able to enjoy time with my grandchildren without the distraction of pain and worry. I live in a retirement community and people are constantly commenting about my improved mobility.
The physical therapist listened, understood and started to address the issues I am having. I left feeling that we had talked about everything I needed to and confident that the physical therapy will help.
One’s experience depends on your therapist (I’ve had two; one stronger than the other). I’ve had five visits. The first three were very informative and helpful. I liked the videos sent for one to work the exercises at home. The last two sessions have honestly felt like a waste of time and money (copayments) with a topical 15 minute session and some exercises that are repeated or irrelevant (walking with my boot, which do always). I believe that at this point, I would do better doing these at home.