I called at 4:00. I had their service tech Jim at my house at 5:00 fixing
furnace. He was extremely knowledgeable and professional. He went out of his way to get the part I needed and came back to install it. I would highly recommend
About One Hour Heating & Air Conditioning® of Shelton
One Hour Heating & Air Conditioning® of Shelton is a business that values its customers and their time. They offer a 100% customer satisfaction guarantee for two years and are always on time, as promised. The company has a team of professional and friendly staff, from those answering the phones to the owner, who all strive to provide the best possible service to their customers.
Customers have praised the company's skilled and knowledgeable technicians, who accurately diagnose and solve complex heating problems, even when it means replacing a new part and then putting back the old one at no additional cost. They also provide excellent service when installing new equipment, such as a wise thermostat, and take the time to test and ensure that everything is working properly.
One customer, Ralph, was impressed with the company's recommendations on an oil tank, and the team's prompt and efficient work, completing the job within approximately 4 hours. Another customer, who needed emergency AC repair on a holiday weekend, was delighted with the prompt response and 5-star service provided by Gary. A third customer, who was looking to replace their old AC with a heat pump, was highly satisfied with the knowledgeable, professional, and courteous service provided by Ralph and his team.
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Reviews
One hour of Shelton installed a gas Baxi boiler system with domestic hot water in our house over three years ago. Four zones. Did I mention that our house is two hundred years old with stone foundation? And that this was part of a oil to gas conversion? And that one hour hauled away the Eisenhower era furnace?
Only had to reboot the new boiler once in three years. Way more copper than plastic. Battleship quality engineering.
Excellent service and they threw in some free maintenance.
Very responsive and knowledgeable. A pleasure to count on.
One Hour Heating repaired our air conditioning over the summer. Last week boiler reset locked out because of a fuel clog. One Hour was prompt, professional, and fixed the problem. As our driveway had sand for traction, technician was meticulous about wiping his feet! That was the last thing that I was concerned about with no heat, but I appreciated his care for my home.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
49 Burtville Avenue Suite 5, Derby, CT 06418
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