About MyEyeDr.
MyEyeDr. provides a pleasant experience with friendly staff who take the time to ensure insurance coverage is in order. The team is known for being efficient and helpful, working diligently with insurance to quickly resolve issues. Sandra, at the front desk, has been praised for her patience and positivity while managing multiple tasks, including answering phone calls and assisting customers. She even goes above and beyond by calling insurance providers to clarify coverage details, helping patients understand their options. Dr. Ferreira is patient and thorough in answering questions, ensuring that patients grasp their medical information. The office is described as beautiful and welcoming compared to other MyEyeDr. locations. Overall, the staff, including Karen at checkout, is kind and attentive, creating an environment where patients feel well cared for. Comprehensive exams and prompt appointments make this office highly recommended for eye care needs.
I was there as a squeeze in. Yes I waited, but as I waited I noticed how polite and helpful the staff was. Especially Sandra! There wasn’t a person that came in there, that she didn’t help or suggest something for them. Even when a child came in, she gave her a coloring book. The child was so excited. You usually don’t see that kind of help anymore, unfortunately.
My son, husband and I received excellent service today 11/28/2025 from Sandra (Reception) and Jenn (Tech) . We come to this office because we like Dr Raymond. He is very patient and answers all our questions. Norma Diaz
I called to contact the doctor about my new contact lenses. I still have not received the phone call. They are extremely rude. I was trying to explain to a gentleman who works there about the glasses that I ordered for when I don't have my contact lenses. His response to me was I was making no sense. And then he made a remark about how many contact lenses I was trying out. I finally found a pair of contact lenses that were perfect for me so I called to let them know that and I would like to order both contact lenses. However I love the doctor. Then not all the employees are rude. But as a business everybody should be professional. And can I mention kindness goes a long...read full review