HORRIBLE AND VERY UNPROFESSIONAL! The manager assistant was very rude and nasty. And the worker’s damage my stuff in my house.
January 2021
My toilet was make noise, they came out and said I needed a new fill valve. The part was $35 and he wanted $220 to install. I felt it was too high. He said he will call the office to see if he can get it lower. Which he did. He tells the guy, the customer thinks the price is too high can we do any better? I hear him on the phone and says "**** him, tell him to go f*** himself and get the f*** out of there". He hangs up and looks at me and I said I heard, have a nice day.
August 2020
I live in CT, in the town that AAA services. My pipes broke and anxiously I’m extremely stressed.I called AAA first for their services, thinking they had great yelp reviews and seemed professional. A man on phone wouldn’t even consider my question because of my area code. I listened to him say it. He heard me try to explain my issue and that I live in CT, just came from out of state.... then he hung up on me.Extremely unprofessional and I would not recommend this service to any body and will tell everyone about it. He was very rude and I shouldn’t have to deal with that when I’m stressed and worried.
HORRIBLE AND VERY UNPROFESSIONAL! The manager assistant was very rude and nasty. And the worker’s damage my stuff in my house.
My toilet was make noise, they came out and said I needed a new fill valve. The part was $35 and he wanted $220 to install. I felt it was too high. He said he will call the office to see if he can get it lower. Which he did. He tells the guy, the customer thinks the price is too high can we do any better? I hear him on the phone and says "**** him, tell him to go f*** himself and get the f*** out of there". He hangs up and looks at me and I said I heard, have a nice day.
I live in CT, in the town that AAA services. My pipes broke and anxiously I’m extremely stressed.I called AAA first for their services, thinking they had great yelp reviews and seemed professional. A man on phone wouldn’t even consider my question because of my area code. I listened to him say it. He heard me try to explain my issue and that I live in CT, just came from out of state.... then he hung up on me.Extremely unprofessional and I would not recommend this service to any body and will tell everyone about it. He was very rude and I shouldn’t have to deal with that when I’m stressed and worried.