About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a trusted plumbing company serving New London, CT. The company's experienced technicians deliver professional routine plumbing solutions and emergency support 24/7. Technicians like Ricardo and Eli are knowledgeable, friendly, and professional. They provide prompt service, clearing clogged drains, fixing overflowing issues, and cleaning work areas. Customers are pleased with the service, but some find the prices excessive. The company specializes in drain cleaning, sewer line repair, and water damage restoration, among other services. Roto-Rooter's technicians use professional-grade equipment and provide reliable service. Customers highly recommend technicians like Ricardo and Eli, who work diligently to resolve plumbing issues. Overall, Roto-Rooter provides prompt and reliable plumbing services, with technicians who are dedicated to their work.
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Ricardo came back to check on our sewer clog and made sure everything was working properly. I really appreciate that he didn’t just do the job and leave—he genuinely wanted to make sure the problem was resolved.
He was professional, honest, and took the time to explain everything in a way that was easy to understand. Dealing with plumbing issues can be stressful, but Ricardo made the whole experience much better.
Thank you for your hard work and for going the extra mile. It’s not easy to find technicians who truly care about their customers. I highly recommend this company, and if you get Ricardo, you’ll be in great hands!
The service technician, Ricardo, was great—very friendly, knowledgeable, and professional. He's the reason for my five-star rating.
However, Roto-Rooter charged me $634 for what was literally a straightforward 20-minute snaking job on an exterior pipe to clear some iron deposits. While I was very pleased with Ricardo's service, I found the price way excessive for the amount of work involved.
Orlando from Roto Rooter was very professional and successfully cleared a clogged drain in my basement. He also cleaned the work area and washed out the tub. I am very pleased with the service.