About Yale Health Center
Yale Health Center provides acute, specialty, and primary care for the Yale community. The coverage is described as wonderful and amazing, often free of charge. Many find the care to be extraordinary, with services all under one roof, and note the staff as super friendly, responsive, and knowledgeable. However, some experiences include very long waits to see doctors and a feeling that doctors are very disconnected with their patients. Administrative processes, like pharmacy copays, can sometimes be frustrating and inefficient despite the generally friendly service.
The absolute worst. I've been having a nerve issue since July 1st. After some medications that didn't work my doctor said I need to get an MRI this was in September. I called to schedule. Nothing for two months. Are you kidding me. I've been in non stop pain for three months now. I finally got an appointment through Hartford healthcare. I had my MRI in just under a month. Now I'm having a procedure done tomorrow Dec 4th. I received a call the day before Thanksgiving stating I need to call back because I might have to stop taking some of my meds before the procedure. I've been calling every day since then and gave been put on hold for over 15 minutes every time so I had...read full review
I was hospitalized for suicidal ideation last March (March 2023), followed by months and months in residential care. Now that I'm out of residential care I can't get most of my prescriptions because the claims keep getting denied.
I think the problem is with all three of my external pharmacy (Walgreens), Yale Health, and Medicaid.
On Yale Health's part, it seems some of the issue is that the organization hasn't handled Medicaid claims before. This is strange, because I think that Medicaid and Yale Health have existed since the 70s-80s, and Yale has been "covering full financial need" for prospective students (allowing low-income students to attend Yale)...read full review
I have a serious complaint about YHP! My daughter is a Yale police officer who was scratched by a female who was very unclean smelling of human urine and feces. Often police officers are assaulted in such ways. This is considered a direct exposure wound and she should have been treated immediately, any rage of viruses and bacteria live under the cleanest human fingernails. Instead she was made to wait her turn and because they were extremely busy it took almost 4 hours! They told her if she went else where it wouldn’t be covered as a workman’s comp injury
. She could end up with life threatening complications! So it’s ok for police officers to risk their lives...read full review