About Starling Physicians New Britain
Reviews for Starling Physicians New Britain
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Starling Physicians New Britain offers a sleep clinic and primary care services. The staff are described as friendly and professional, with the doctor providing a thorough examination. Patients appreciate the option to do a sleep test at home using a c-pap machine. However, some reviews note issues with the office and billing staff being disorganized, leading to frustrating experiences with scheduling, paperwork, and billing. Overall, the medical care seems satisfactory, but the administrative side could use improvement.
My husband and I have had better care here as far as radiology goes and finding a provider that is in network with our military insurance. *Most* of the staff are quite lovely. The radiology guy could learn a Thing or two about bed side manners, I’m sure he has long work days and deals with a range of people, but it’s no excuse. He was great with my 12 year old daughter though for her first MRI so I appreciate that, as she was nervous. But he’s not so great towards adults 😆
I gave it a 1 because it won’t let me give a 0. Dr. Soto is unprofessional and doesn’t tell the truth. We ask for my son to have a brain scan because he wasn’t acting himself. She said to have him checked for ADHD. We respectfully disagreed and said it’s not that. She wanted a timeline of his symptoms. Our response was we rather be proactive than reactive. She then lied and said we were being aggressive to her and I was staying over her. My son was in pain and in my lap so that wasn’t possible. We contacted the management about this and they responded by banning from the facility. A couple months later my son had his first seizure. This could...read full review
Edit: Thank you for your note in MyChart. As requested, I am attaching previous imaging reports that show a pineal cyst. One from UConn and one from Charlotte Hungerford. I do not trust any radiology report that comes from St. Francis as I have had serious issues with Dr. Zia Rahman and Dr. Michael Grey there. I am also attaching a photo from the scan that you read that shows hyperintensity in the upper right of the two photos, at the forehead and it is painful there. As is my maxilla directly below it. Would you please tell me what that is? Also, I have diabetes insipidus. What are the neuroradiologic manifestations of Erdheim-Chester disease?
Hey Dr. Eric Gorny...read full review