Starling Labs New Britain - Kennsington Avenue

Jul 2022

Three stars only for the doctor. The office and billing staff are disorganized to say the least. I was referred by my PCP and trying to schedule an appointment with the new patient paperwork was a hassle. Then when I got to the appointment, I had to fill the same paper work out again for some reason. Then I was charged $700 for a 10 min. visit. When I signed up for a payment plan, the billing office continued to mail me bills with highlighted amounts due, even though I was enrolled in a payment plan. OH, I was also told that I, as the patient, should ask the doctor how much everything would cost prior to having an appointment.

Jan 2021

I've been using Starling (formerly Grove Hill) since 2009 for practically everything: gynecology, mammograms, pediatrics. They have just about everything you'd need in one location. Your experience may vary by department but generally this is a great place for competent medical service, no matter who the patient is.